Science & Technology
Science and Technology
Science and Technology 
Wed, June 10, 2009
Tue, June 9, 2009
Mon, June 8, 2009
Cicero Inc.: Cicero Inc. Delivers Insight and Best Practices for Desktop Automation and Integration for Summer Series of 2009 C
CARY, NC--(Marketwire - June 8, 2009) - Cicero Inc. (
"Today's call centers are focusing on how their customer service representatives interact with their customers," said Neil Crane. "If agents have to navigate several screens or copy and paste data between applications, they are not only being inefficient but negatively impact customers as well! I look forward to sharing the best practices call centers can follow by automating and integrating applications to improve agent productivity and improve customer satisfaction."
The original, patented desktop integration solution, Cicero facilitates the rapid automation of disparate systems as well as the creation of custom composite applications to suit an organization's specific needs. Cicero's unique approach to unifying applications leverages existing technology investments, enabling companies to automate workflow and cost-effectively organize diverse business applications within a consistent, task-oriented desktop. Companies can consolidate data, streamline business processes, enforce rules and compliance, and add additional functionality without purchasing new applications, ultimately improving user productivity and elevating the customer experience.
Dates and venues for each event are:
Thursday, June 18, 2009 - Marriott Baltimore Waterfront - Baltimore, Maryland
Thursday, July 9, 2009 - Hyatt Regency Boston - Boston, Massachusetts
Thursday, August 6, 2009 - Marriott Courtyard Portland City Center - Portland, Oregon
Thursday, September 10, 2009 - St. Louis Union Station Marriott - St. Louis, Missouri
For more information, please visit [ www.optimizeyourcallcenter.com ]. If you will be attending any of these events and would like to arrange a meeting with a Cicero representative, please contact Morgan McDowell of blast! PR at [ morgan@blastpr.com ].
About Cicero Inc.
Cicero Inc. provides a unique approach to unifying desktop applications designed to address the specific business process needs for Global Fortune 500 and other companies and government organizations. The Cicero Platform is the original, patented desktop integration solution that streamlines business processes by automating applications and supporting Service Oriented Architectures, enhancing functionality of existing technology, increasing efficiency and effectiveness and improving customer satisfaction. Enterprise clients such as Merrill Lynch and Nationwide Financial create and deploy fully integrated solutions within weeks and typically achieve a return on their investment within months. Learn more about Cicero at [ www.ciceroinc.com ].
Cicero and Cicero Studio are trademarks of Cicero Inc. and/or its affiliates. Other company names and/or products are for identification purposes and are the property of, and may be trademarks of, their respective owners.
Safe Harbor: Except for any historical information contained herein, this news release may contain forward-looking statements on such matters as strategic direction, anticipated return on investment, business prospects, the development and capabilities of the Cicero product group, new products and similar matters. Actual results may differ materially from the anticipated results or other expectations expressed in this release of a variety of factors, including risks that customers may not adopt the Cicero technology, which Cicero Inc. may not successfully execute its new strategic initiative and other risks and uncertainties that could cause actual results to differ materially from such statements. For a description of other factors that could cause such a difference, please see Cicero Inc.'s filings with the Securities and Exchange Commission.