Science & Technology
Science and Technology
Science and Technology
Tue, January 6, 2009 Cicero Inc.: Cicero Named Customer Interaction Solutions Magazine's 2008 Product of the Year
CARY, NC--(Marketwire - January 6, 2009) - Cicero Inc. (
Allowing companies to optimize end user productivity and elevate the customer experience while reducing costs, Cicero is the original desktop integration platform that provides a framework for rapidly integrating and enabling applications. Cicero automates workflow and provides cost-effective ways to organize diverse business applications within a consistent, task-oriented desktop.
Using Cicero, companies can quickly integrate and enable business applications such as CRM, Web, Citrix, Windows, and legacy in their native environment without writing any new code. Cicero can also be used to create new composite applications from existing applications, create and consume web services and extend the functionality of legacy systems in support of Service-Oriented Architecture. Additionally, Cicero allows companies to consolidate data, streamline business processes, enforce rules and compliance, as well as add functionality -- such as single sign-on -- without having to purchase new applications.
"I am pleased to honor Cicero Inc. for their hard work and accomplishments. Their commitment to quality and excellence benefit the contact center experience as well as ROI for the companies that use them," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. "For 11 years, Customer Interaction Solutions magazine has recognized the companies which demonstrate excellence in technological advancement and application refinements."
The 11th Annual Product of the Year Award winners will be featured in the January 2009 issue of Customer Interaction Solutions magazine. For more information about the Customer Interaction Solutions' 2008 Product of the Year Awards or any of the TMC media properties, please visit [ www.tmcnet.com ].
About Cicero Inc.
Cicero Inc. provides software integration solutions to Global Fortune 500 and other companies and government organizations that integrate applications, streamline business processes, extend the functionality of existing technology, and support Service-Oriented Architectures. The Cicero Platform is the original, patented desktop integration solution that increases end user productivity, improves customer satisfaction and reduces costs in the contact center and across the enterprise. Cicero's customers such as Merrill Lynch, Affiliated Computer Services, and Nationwide Financial create and deploy fully integrated solutions within weeks and typically achieve a Return on their Investment within months. Learn more about Cicero at [ www.ciceroinc.com ].
Cicero and Cicero Studio are trademarks of Cicero Inc. and/or its affiliates. Other company names and/or products are for identification purposes and are the property of, and may be trademarks of, their respective owners.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit [ www.cismag.com ].
About TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by three million unique visitors each month worldwide, according to Webtrends. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference. For more information about TMC, visit [ www.tmcnet.com ].
Safe Harbor: Except for any historical information contained herein, this news release may contain forward-looking statements on such matters as strategic direction, anticipated return on investment, business prospects, the development and capabilities of the Cicero product group, new products and similar matters. Actual results may differ materially from the anticipated results or other expectations expressed in this release of a variety of factors, including risks that customers may not adopt the Cicero technology, which Cicero Inc. may not successfully execute its new strategic initiative and other risks and uncertainties that could cause actual results to differ materially from such statements. For a description of other factors that could cause such a difference, please see Cicero Inc.'s filings with the Securities and Exchange Commission.
