Science & Technology 
Science and Technology
Science and Technology 
Wed, July 29, 2009
Tue, July 28, 2009
Cicero Inc.: Cicero Inc. Broadens Global Footprint With Strategic Partnerships in Brazil, Mexico and Canada
CARY, NC--(Marketwire - July 28, 2009) - Cicero Inc. (
Empower Technologies is a well-established consulting company in the Brazilian IT market and a Citrix Gold Solution Advisor focusing on cost-reduction and efficiency gains through virtualization, software delivery, data management, data security and system integration solutions. Located in Mexico, VGDNA Business Consultancy analyzes and restructures organizations, promoting efficient and simple processes that assure business viability. WFM Logic in Canada provides specialized Workforce Optimization solutions to varying industries. Using a ground level approach, WFM Logic ensures true ROI is realized by managing end-to-end solution implementations.
In addition to supporting the growing call center and process automation markets, these new relationships are focused on bringing Cicero's unique integration framework to enterprise IT groups in these regions; a focus that integrates applications without writing code, reduces cost and improves business process management. The new relationships will provide local consulting services for sales, implementation and support.
Using Cicero in call centers and across the enterprise, companies can:
-- Reduce costs by lowering call times and shortening training time. -- Improve end user productivity by eliminating tasks and streamlining business processes. -- Provide integrated toolbars, dashboards or an entire new desktop to end users that incorporates additional functionality such as single sign- on, a 360 degree view of customer information and others. -- Use Cicero events to trigger workflow, cross and up sell opportunities, as well as enforce business rules for compliance.
"Cicero is a perfect fit for WFM Logic," said Jody Powers, president. "We pride ourselves on providing our clients with industry leading technologies that will put them ahead of the competition, realize short ROI timelines and allow them to focus on managing their business rather than soothing administrative pains. The decision was simple; Cicero meets all of those criteria."
"Cicero's solution is fully aligned with Empower Technologies' aim of providing its customer cost reduction solution through technology," said Ricardo Hori Nakamura, CEO of Empower Technologies. "The Brazilian market is in need of solutions that improve efficiency and save time. Now, with Cicero, we will be able to offer a more complete solution to our customers, from the server infrastructure to the end-user desktop integration."
"We at VGDNA are excited to find a solution that is focused on our primary objective -- making businesses more efficient through process optimization," said Victor Giles, CEO of VGDNA. "Cicero reinforces and complements our business by providing a real solution that will support our sales and consulting activity in business process optimization in Mexico. We are looking forward to working with Cicero."
"We are pleased that Cicero has been selected to partner with strong companies like Empower Technologies, VGDNA and WFM Logic," said John Broderick, CEO of Cicero. "We look forward to the exciting opportunities that lay ahead in working with these partners."
About Empower Technologies
Empower Technologies is a well established company in the Brazilian IT market, focused on cost-reduction and efficiency gain offering virtualization, software delivery, data management, data security and system integration solutions. Driven by the will to deliver the most complete and up-to-date solution to its customers, Empower has engaged in partnerships with many important companies such as Citrix Systems Inc., VMWare Inc., Microsoft Corporation, Netapp Inc., CommVault Systems Inc, IBM, Wyse, ThinPrint. These partnerships with recognized players in the IT market and highly qualified personnel guarantee to clients that projects will be delivered up to the highest standards. Continuing on its strive for excellence, Empower has now engaged in a partnership with Cicero Inc., as it recognizes the quality and market potential of Cicero's solution. [ www.empower.com.br ]
About VGDNA
Visión Global y Desarrollo de Negocios Alternativos, S.C. (VGDNA) is a four year company focused on the development of projects that build the foundation where its clients' businesses want to be, looking for different alternatives with a global vision. Based in Mexico City, VGDNA has alliances with companies within Mexico and Central America region.
The Organization establishes the business solutions aligning the clients' company strategy with its operation to grant a direct link between these and the core business, promoting productivity and investment efficiency. Furthermore, VGDNA offers services of business processes optimization, managed services, and management development skills, covering areas such as sales, marketing, and channel development, among others.
The associates, each one according the specialty area, are the main and senior firm consultants, and the organization has now achieved case studies and expertise implementing the proper solutions in different productive sectors such as editorial, marketing, research, education, art and architectural design, information technology, services, and banking.[ www.vgdna.com ]
About WFM Logic Inc.
WFM Logic Inc. provides specialized Workforce Optimization Solutions to varying industries. Using a ground level approach WFM Logic ensures true ROI is realized by managing end to end solution implementations. WFM Logics approach in selecting the right tools for a client revolve around simple but effective criteria. We must save money and time through the use of industry leading technology! Be able to measure true ROI on all solutions, no hidden costs! Make it easy and simple for customers! [ www.wfmlogic.com ]
About Cicero Inc.
Cicero Inc. provides a unique approach to unifying desktop applications designed to address the specific business process needs for Global Fortune 500 and other companies and government organizations. The Cicero Platform is the original, patented desktop integration solution that streamlines business processes by automating applications and supporting Service Oriented Architectures, enhancing functionality of existing technology, increasing efficiency and effectiveness and improving customer satisfaction. Enterprise clients such as Merrill Lynch and Nationwide Financial create and deploy fully integrated solutions within weeks and typically achieve a return on their investment within months. Learn more about Cicero at [ www.ciceroinc.com ].
Cicero and Cicero Studio are trademarks of Cicero Inc. and/or its affiliates. Other company names and/or products are for identification purposes and are the property of, and may be trademarks of, their respective owners.
Safe Harbor: Except for any historical information contained herein, this news release may contain forward-looking statements on such matters as strategic direction, anticipated return on investment, business prospects, the development and capabilities of the Cicero product group, new products and similar matters. Actual results may differ materially from the anticipated results or other expectations expressed in this release of a variety of factors, including risks that customers may not adopt the Cicero technology, which Cicero Inc. may not successfully execute its new strategic initiative and other risks and uncertainties that could cause actual results to differ materially from such statements. For a description of other factors that could cause such a difference, please see Cicero Inc.'s filings with the Securities and Exchange Commission.