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Analysts International Corporation: Analysts International Corporation Gains MotorCity Casino Extension
MINNEAPOLIS, MN and DETROIT, MI--(Marketwire - April 7, 2009) - Analysts International Corporation (AIC) (
"We have partnered with AIC for our help desk support over the past couple of years and have been very pleased with the value they've delivered to our business," said David Nehra, Chief Information Officer at MotorCity Casino Hotel. "Not only has AIC's solution saved us money, it's freed up our internal employees to focus on the core of our business which is delivering top quality entertainment and gaming services to our guests."
AIC's Managed Services Help Desk solution provides MotorCity Casino employees with help desk support on a 24x7x365 basis. A quick and timely response to around-the-clock requests enables MotorCity Casino Hotel to operate its business more efficiently and effectively, improve its customer and employee satisfaction and reduce the costs previously associated with providing these services in-house. AIC is also working with MotorCity to design help desk client satisfaction surveys. The responses to these periodic surveys will enable AIC and MotorCity to continue to assess the current help desk structure and seek ways to deliver even greater value in the future.
"AIC has a long history of providing flexible, proven help desk solutions to clients across the US, and we are proud to include MotorCity Casino Hotel among our list of clients," said Elmer Baldwin, President and CEO of Analysts International Corporation. "We look forward to continuing to provide MotorCity with a full range of information technology solutions that enable them to run their business as efficiently and successfully as possible."
About Analysts International Corporation
Analysts International Corporation (