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Nectar Services Corp: Nectar Unveils Converged Management Platform 3.0 and Introduces New Small Business Offering Into Channel

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^{Published in Science and Technology on Tuesday, March 31st 2009 at 9:01 GMT, Last Modified on 2009-11-03 09:19:23 by Market Wire}  

ORLANDO, FL--(Marketwire - March 31, 2009) - VoiceCon -- Nectar Services Corp, an IP Communications services firm and wholly owned subsidiary of Juma Technology Corp (OTCBB: [ JUMT ]), today announced a new version of its advanced monitoring and management solution.

The Nectar Converged Management Platform (nectar/CMP) version 3.0 offers innovative features for enterprise clients and Managed Service Providers (MSPs). Nectar has also announced a new offering for its Channel Partner Resellers targeted at the Small Business market.

Users of nectar/CMP will now benefit from advanced Quality of Service (QoS) Monitoring for voice networks and a new Automated Inventory module. The 3.0 release also includes a significant feature for Nectar's channel of Managed Service Providers (MSPs), which empowers them to remotely initiate call tracing functions and store troubleshooting information.

"We are continuing to raise the bar and deliver the type of monitoring, reporting and capabilities that are essential to successfully maintaining today's integrated voice and data networks," said Edmond Baydian, Senior Vice-President of Product Development. "In developing the latest version of our nectar/CMP solution, we built on a robust foundation and made it even more powerful for our customers and channel partner resellers."

 -- Advanced VoIP QoS Monitors The sophisticated Quality of Service monitoring helps companies to better view and isolate voice quality throughout the enterprise with localized collections and centralized reporting. This includes the ability categorize calls and alarm on different groupings, such as trunks versus Virtual Private Networks (VPNs). As a result, nectar/CMP reporting pinpoints voice quality issues more quickly and accurately. -- Automated Inventory Module The Auto-Inventory feature captures changes to the monitored infrastructure and intuitively updates the changes in the monitoring platform, hence ensuring that monitoring and management are always synonymous with the inventory and settings of a businesses infrastructure. -- Tracing Features Channel Partner operators can now remotely initiate call tracing functions and centrally store advanced troubleshooting information. This arms operators with advanced analysis and historical information critical for diagnosis and holding vendors accountable for Service Level Agreements (SLAs). 

"This latest release demonstrates our commitment to enriching Nectar's service offerings with additional features and benefits that enable clients to understand the impacts to their business while giving them a firm handle on their entire IT operations," said Anthony M. Servidio, Chief Executive Officer of parent company Juma Technology Corp. "Nectar continues to lead the pack in terms of innovation, real business benefits and superior service."

New Small Business Offering for Channel Partner Resellers

Nectar also announced a new monitoring package for Channel Partner Resellers servicing small business clients. The monitoring solution for small business is a subset of Nectar's award winning Converged Management Platform (nectar/CMP) and will now enable Nectar's reseller partners to service clients and prospects from small to medium size businesses right through to enterprise corporations while utilizing the same support platform.

About Nectar Services Corp ([ www.nectarcorp.com ])

Nectar Services Corp is an IP communications firm specializing in managed services for voice and data networks. Nectar, a wholly owned subsidiary of Juma Technology Corp. (OTCBB: [ JUMT ]), maintains a suite of service platforms: Enterprise Session Management (ESM), Hosted Telephony Systems (HTS) and the Converged Management Platform (CMP). The Nectar offerings preserve investments in existing telecommunications systems while transitioning to IP and provide advanced monitoring and management for complex networks. These innovative solutions deliver significant cost savings, inherent business continuity, intelligent call routing and the centralization of both applications and management.