


Tekelec: Tekelec Enhances Performance Management Solution
MORRISVILLE, NC--(Marketwire - September 2, 2009) - [ Tekelec ] (
"Service providers need to convert network traffic data into service quality improvements and increased customer loyalty," said Ron de Lange, executive vice president at Tekelec. "IAS 6.0 provides new functionality to analyze more data and generate customized reports that satisfy the unique requirements of operations, technical support, finance, sales, marketing and senior management organizations within service providers."
Intelligent network monitoring is increasingly necessary to enable operators to capitalize on the forecasted growth in mobile data traffic. Market analysis firm Ovum "predicts that the number of users accessing the Internet via mobile broadband globally will grow by a staggering 1124% between year-end 2008 and year-end 2014, representing a CAGR [compound annual growth rate] of 50%." The firm's "Mobile Broadband Growth Forecast, 2008-2014" estimates the global number of mobile broadband users to reach more than 2 billion in 2014.
IAS analyzes real-time and historical mobile Internet performance as well as other critical network functions such as mobility management, session management, call control/call completion, service accessibility, mobile messaging delivery and overall network performance. The solution identifies potential trouble spots and generates customizable key performance indicators (KPIs), helping more than 150 global service providers improve their subscribers' quality of service (QoS) and quality of experience (QoE). Specific KPI packages include mobile quality of service, traffic management, prepaid, roaming, short message service (SMS), and security.
Enhancements to IAS 6.0, available for shipment later this month, include:
-- Focused report packages, giving service providers new levels of network intelligence, customer intelligence and service intelligence. These capabilities report on subscribers' growing data usage and reveal opportunities to introduce new revenue-generating services.
-- New security, self-surveillance and alarming capabilities, providing more granular control of IAS users and more detailed information on system performance. These give service providers new abilities to manage administrator privileges and institute employee access and authorization controls on the IAS platform.
-- Improved integrated monitoring feed from Tekelec's [ EAGLE® 5 ] signaling platform for SIGTRAN, or signaling system 7 (SS7) over Internet protocol (IP), traffic to give greater visibility for incident management and resolution. IAS integrates with the market share-leading signaling platform to monitor SS7 data without impacting the EAGLE 5's call processing capacity.
-- Improved troubleshooting and drilldown capabilities to isolate faults and streamline investigation of network problems to make operations and technical support personnel more efficient.
-- Introduction of a blade-based hardware architecture, which reduces footprint by up to 60% and energy consumption by as much as 33%.
For more information, specific customer use cases of IAS are available in Tekelec's free "[ Customer Service Assurance ]" white paper. Prepared with Stratecast Senior Consulting Analyst Karl Whitelock, the paper contains five case studies of customer service assurance implementations.
About Tekelec
Tekelec, a global leader in core multimedia session control, mobile messaging and network intelligence, ensures scalable, secure and highly available communications. The company's market-leading signaling solutions enable the interworking of different network applications, technologies and protocols, providing a smooth transition to next-generation networks. Tekelec has more than 20 offices around the world serving customers in more than 100 countries, with corporate headquarters located near Research Triangle Park in Morrisville, N.C., U.S.A. For more information, please visit [ www.tekelec.com ].
FORWARD-LOOKING STATEMENTS
Certain statements made in this press release are forward looking, reflect the Company's current intent, belief or expectations and involve certain risks and uncertainties. The Company's actual future performance may differ materially from such expectations as a result of important risk factors, which include, in addition to those identified in the Company's 2008 Form 10-K, 2009 First and Second Quarter Form 10-Q and its other filings with the Securities and Exchange Commission, the effect of the current or escalating economic crisis including the impact of credit availability and currency fluctuations on overall capital spending by our customers, the current or further detrimental changes in general economic, social, or political conditions in the countries in which we operate, the timeliness and functional competitiveness of our product releases, the timing of our recognition of revenues and changes to the accounting rules related thereto, our ability to maintain OEM, partner, and vendor support and supply relationships, business interruptions at the Company, its suppliers or customers resulting from the recent or subsequent flu pandemics, our ability to compete with other manufacturers that have lower cost bases than ours and/or are partially supported by foreign governments or employ other unfair trade practices, our ability to integrate acquisitions, our ability to protect intellectual property rights or the risk of infringing and litigating with others regarding their intellectual property rights, and changes in the market price of the Company's common stock. The Company undertakes no obligation to publicly update any forward-looking statements whether as a result of new information, future events or otherwise.