support.com: Geek Squad Veteran Joins support.com Board of Directors
REDWOOD CITY, CA--(Marketwire - September 1, 2009) - support.com® (
Mr. Fries is currently a partner at The ROIG Group LLC, a consulting firm specializing in accelerating value for businesses. Prior to co-founding The ROIG Group, Mr. Fries worked as a senior executive at Best Buy Co., Inc. for 10 years. During his tenure at Best Buy, Mr. Fries served as Vice President, Services Strategy and Partnerships for Best Buy's services businesses, including Geek Squad, Magnolia Home Theater Installation and Extended Warranty/Repair. Before his leadership role at Geek Squad, Mr. Fries served as Vice President and Program Executive for Best Buy's Customer Centricity initiative and Vice President for Innovation Development. Before joining Best Buy, Mr. Fries held various management positions at Target Corporation and Honeywell International Inc.
"We're delighted to welcome Mark to the Board," said Josh Pickus, President and CEO "He brings a wealth of experience in consumer technology services and retailing that will add significantly to our team," concluded Pickus. "support.com has an outstanding technology services solution for retail and a truly technology enabled vision for the services market," said Fries. "I'm delighted to be able to contribute to their growth."
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