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SPi: SPi Ranks High in the 2009 Global Services 100 Survey


Published on 2009-03-17 08:05:16, Last Modified on 2009-11-03 19:08:25 - Market Wire
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WASHINGTON, DC--(Marketwire - March 17, 2009) - SPi, a leading global provider of business process outsourcing solutions announced today that it has been recognized in the Global Services 100 Survey. SPi's rankings include a Top 10 rating in the Best Performing BPO Providers category and the number 2 position in the Leaders, Emerging Asian Markets category.

The Global Services 100 is a ranking of the world's top 100 innovative service providers across various BPO and IT sectors by Global Services and neoIT. In developing the ranking, third party and participant-provided data were collected and evaluated. Service providers are ranked across four major categories -- operational excellence, human capital, service offerings, and client relationships.

Commenting on the latest rankings, Peter Maquera, President and CEO, SPi, stated, "This is the fifth year in a row that we have been awarded top rankings in the Global Services 100 Survey. We are delighted to have once again been recognized as a top-tier BPO provider. This ranking reflects the value we deliver to our clients through our continued investments in our people, processes and technology."

"We are also honored to have moved up the ranks to the number 2 spot in the Leaders, Emerging Asian Markets category. Our Asian operations span the Philippines, India and Vietnam and enable us to offer high quality, cost-effective services to our clients across the globe. As our clients' needs expand and we enter new markets, we will explore the possibility of setting up facilities in other Asian countries."

About Global Services

Global Services is a media platform with a portfolio that includes website, events, newsletters, microsites, OSourceBook and customized solutions. Established in February 2006, it focuses on bringing high-quality content that comes from a network of highly experienced trade writers and industry insiders to its audience.

About neoIT

neoIT is a consulting firm that is singularly focused on helping leading firms improve operations and grow their business by capitalizing on service globalization. They help clients meet and exceed business objectives through a blend of strategic advisory services and hands on implementation support.

About SPi

SPi is a leading full-service BPO provider with offices and facilities across North America, Europe, and Asia. SPi has over 14,000 employees delivering a wide range of Knowledge Process and Customer Interaction solutions to diversified markets, including financial services, healthcare, legal, and publishing. SPi consistently improves operating efficiency, lowers costs, and helps to strengthen the competitive position of more than 500 clients.

SPi is 100% owned by ePLDT, Inc. ePLDT, Inc. is a wholly owned subsidiary of the Philippine Long Distance Telephone Company (PLDT), the leading telecommunications provider in the Philippines. PLDT is listed on the Philippine Stock Exchange (PHP: [ TEL ]), and its American Depository Shares are listed on the New York Stock Exchange (NYSE: [ PHI ]).

For more information on SPi, visit [ www.spi-bpo.com ].

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