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VIPdesk: Learn How Companies Can Leverage a Virtual Call Center to Thrive in a Tough Economy via VIPdesk/Interactive Intelligen

^{Published on 2009-03-12 05:03:05, Last Modified on 2009-11-04 07:53:23 - Market Wire}
 

ALEXANDRIA, VA--(Marketwire - March 12, 2009) - Learn how virtual call centers can help companies of all types weather the current uncertain economic climate via a live Webinar presented on Tuesday, March 24, 2009 at 11:00 a.m. ET. "Leveraging the Virtual Call Center to Thrive in a Tough Economy," presented by VIPdesk ([ www.vipdesk.com ]) and Interactive Intelligence ([ www.inin.com ]) will showcase how virtual call centers help companies cut costs and pare down their balance sheet while simultaneously improving the customer experience.

This free live Webinar, presented by Addison Hatch, Senior Vice President of Service Delivery with VIPdesk and Brad Herrington, Sr. Solutions Marketing Manager with Interactive Intelligence, is guaranteed to help attendees learn how the virtual call center model can help their business and their bottom line. This Webinar answers questions including:

 -- What is a virtual call center? -- How can your business save money by going virtual? -- How can a virtual call center make your business more adaptable? -- How can virtual customer care enhance the customer experience, and thus customer spend? -- What companies are successfully utilizing the virtual call center model? 

"No matter the industry or size of company, the top priority for all businesses is getting back to the basics: cutting expenses while increasing revenue," said Mary Naylor, CEO of VIPdesk. "This Webinar will educate attendees on the virtual call center model, which has been proven to do just this while simultaneously improving the customer experience."

Don't miss this interactive discussion! Register for this Webinar online at [ http://www.interactive-intelligence.com/webreg.cfm?sem_id=413&code=87 ]. For more information, call 703-837-3507 or email [ press@vipdesk.com ].

About VIPdesk

VIPdesk specializes in delivering virtual call center solutions and concierge services to luxury and premium brand leaders in several industries including retail, travel, auto and financial services. We serve more than 70 blue-chip clients with over 10 million customers and are continually recognized through numerous awards, including the Inc. 500, Inc. 5000, NCBEA Business Ethics Award, Stevie Awards for Women in Business and Smart CEO Future 50. To find out more about VIPdesk, visit [ www.vipdesk.com ].

About Interactive Intelligence

Interactive Intelligence Inc. (NASDAQ: [ ININ ]) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and enterprise messaging. The company was founded in 1994 and has more than 3,000 customers worldwide. Interactive Intelligence is among Software Magazine's top 500 global software and services suppliers, is ranked among NetworkWorld's top 200 North American networking vendors, is a BusinessWeek "hot growth 50" company, and is among FORTUNE Small Business magazine's top 100 fastest growing companies. Interactive Intelligence employs approximately 600 people and is headquartered in Indianapolis, Indiana. It has six global corporate offices with additional sales offices throughout North America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or [ info@inin.com ]; on the Net: [ http://www.inin.com ].