Science & Technology
Science and Technology
Science and Technology
Fri, September 11, 2009
Thu, September 10, 2009
Subjex Corporation: Call Centers Reproduce Human Dialogue Experience With the Launch of Subjex Corporation's AiNDEE Virtual Cus
MINNEAPOLIS, MN--(Marketwire - September 10, 2009) - In its continuing effort to enhance its unparalleled customer service software, Subjex Corporation (
The AiNDEE™ hosted dialogue customer service system is intended to simulate a call center's best employee with text voice and animated chat, all from a website. It's designed to empower organizations that operate call centers with a more cost-effective first tier customer sales and support. It's different from traditional online help systems because it is 100% autonomous, does not require a live human operator to answer each question, yet rivals a human's ability to converse in a narrow area of expertise. Its uniqueness is its ability to carry on true bi-directional conversation, where questions and answers are given and answered by both parties for clarity and understanding. It handles the redundancy questions that typically clog a call center and it facilitates a more natural and cost-effective escalation path to higher levels of support.
Andrew Dean Hyder, CEO of the Company, stated, "The cost savings for call centers that implement AiNDEE is staggering. AiNDEE is vastly more efficient than human aided live chat, because it can have thousands of simulations conversation whereas live-chat must always maintain a one-to-one, human-to-human conversation."
Hyder continued, "The success of our SubjexCSR trials from 2003 to 2007 with over 500 business beta-testers proved that this is the most cost-effective support technology of its kind. We saw that people preferred talking to a virtual entity because it was more enjoyable; websites became stickier and the technology itself became a marketing event."
To expand the brand, the Company is currently in talks with several noteworthy value added resellers.
About Subjex Corporation
Based in Minneapolis, MN, USA, Subjex Corporation is an innovative artificial intelligence development Company delivering solutions for business and the capital markets. For more information visit [ http://www.subjex.com ] or to speak to AiNDEE directly visit [ http://www.aindee.com ]
This information contains "forward-looking statements'' within the meaning of Section 27A of the Securities Acts of 1933 and Section 21E of the Securities Exchange Act of 1934. Management believes that the expectations reflected in such forward-looking statements are reasonable but cannot give assurance such expectations will prove correct.
