Science & Technology
Science and Technology
Science and Technology
Tue, January 6, 2009 Fortune 50 Company Goes-Live with Convergys Human Resources Services Contract
CINCINNATI--([ BUSINESS WIRE ])--[ Convergys Corporation ] (NYSE: CVG), a global leader in [ relationship management ], announced today it has implemented, on-time, a major human resources services contract for a Fortune 50 Company. The "go-live" took place January 2 in ten countries in multiple languages in Latin America, North America, and Asia-Pacific.
Convergys used its "transform-then-transfer" approach to redesign the client's global [ HR processes ] then implemented a state-of-the-art, integrated, SAP HRIS platform including corresponding manager and employee self-service portal. In addition, Convergys' integrated HR service centers located in Jacksonville, Florida; São Paulo, Brazil; and Kuala Lumpur, Malaysia, as well as its global centers of excellence have also begun to support the client's employees in region.
"This is the second major HRM implementation we have completed in the last five months and we are pleased to be supporting the complex HR needs of our client's employees around the world," said John Gibson, President, Human Resource Management, for Convergys. "This go-live further establishes our global scale and HR transformation capabilities."
"This successful implementation allows HR Management to significantly reduce spending, increase implementation payments, and add revenue from on-going operations," added Earl Shanks, Convergys' Chief Financial Officer. "In addition to the strong free cash flow we will report for the fourth quarter of 2008, the achievement we are announcing today keeps us on track to deliver approximately $200 million of free cash flow in 2009."
Note:
This news release contains non-GAAP financial measures as defined by the Securities and Exchange Commission, Regulation G. For a discussion of non-GAAP measures as compared to GAAP measures, please refer to Convergys' SEC filings on the EDGAR website ([ www.sec.gov ]), and specifically to the company's 10-Q for the third quarter 2008.
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.
Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for eight consecutive years. We have approximately 75,000 employees in 83 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit [ www.convergys.com ]
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
To receive Convergys news releases by email, click on [ http://www.convergys.com/news_email.html ]
