Science & Technology
Tue, October 2, 2012 
SUNNYVALE, Calif.--([ BUSINESS WIRE ])--[ ShoreTel ] (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms, including business phone systems, applications and mobile UC solutions, announced today that [ TMC ], a global, integrated media company, has named the [ ShoreTel UC solution ] and [ ShoreTel Sky ] as recipients of the 2012 INTERNET TELEPHONY Excellence Award presented by [ INTERNET TELEPHONY ] magazine. Additionally, ShoreTel 13 has been named as a 2012 TMC Labs Innovation Award winner presented by [ TMCas CUSTOMERmagazine ].
"ShoreTel has been recognized with 2012 INTERNET TELEPHONY Excellence Awards for proving its dedication and excellence in advancing IP communications. And they have proven that ShoreTel 13 is truly innovative and has made advancements in the customer experience industry."
ShoreTelas UC solution leverages the power of IP communications to bring multimedia communications, enterprise applications, and personal information into one seamless and integrated environment. The ShoreTel system continues to put ease-of-use and ease of administration first. ShoreTel 13 introduced instant message capability for Communicator with Personal Access a" giving every ShoreTel user access to IM. And in keeping with the brilliantly simple approach, enterprises can leverage standard-based IM servers such as ShoreTel XMPP IM server or protect existing investments in already-installed technologies, such Microsoft Lync.
ShoreTel Sky, the subscription-based hosted UC service, gives customers the flexibility to deploy the communications solution that meets their immediate needs with little-to-no capital investment and no drain on IT resources, yet maintaining the ability to scale and grow.
The 2012 INTERNET TELEPHONY Excellence Award winners are published in the September 2012 issue of [ INTERNET TELEPHONY magazine ]; the TMC Labs 2012 Innovation Award highlights are published in the September 2012 issue of [ TMCas CUSTOMERmagazine ].
Quotes
aWe are thrilled that TMC has recognized that ShoreTel solutions are ideal for the new dynamic reality of a business today a" the normal strain on IT resources is greatly reduced, and users enjoy a highly effective communications solution that drives team productivity.a
- Kevin Gavin, chief marketing officer, ShoreTel
aShoreTel has been recognized with 2012 INTERNET TELEPHONY Excellence Awards for proving its dedication and excellence in advancing IP communications. And they have proven that ShoreTel 13 is truly innovative and has made advancements in the customer experience industry."
- [ Rich Tehrani ], CEO, TMC
aThe editors of INTERNET TELEPHONY were pleased to grant ShoreTel the INTERNET TELEPHONY Excellence Awards for its innovation in IP communications. ShoreTel Sky has demonstrated outstanding quality and delivered exceptional solutions for its customers.a
- [ Erik Linask ], Group Editorial Director of INTERNET TELEPHONY
aCongratulations to ShoreTel for being granted a 2012 TMC Labs Innovation Award. ShoreTel 13 has been selected fordemonstrating innovation, superior quality and unique features.a
- [ Tom Keating ], CTO and TMC Labs Editorial Director
Related Links & Conversation
- Subscribe to ShoreTelas [ blog ].
- Follow ShoreTel on [ Twitter ] and [ Facebook ].
- Read ShoreTel [ Customer Success Stories ]
- [ #ShoreTel ], [ #UC ]
About ShoreTel
ShoreTel, Inc. (NASDAQ: SHOR) is a provider of [ business communication solutions ] whose brilliantly simple [ unified communications platforms ], applications and [ mobile UC solutions ] promise a new rhythm of workforce engagement and collaboration. With costly complexity eliminated by design from its award-winning, all-in-one [ IP phone system ], [ UC ] and [ contact center ] solution, and its industry-leading [ hosted phone system ], workers enjoy a freedom and self-reliance that other providers canat match. Users have full control to engage and collaborate,no matter the time, place or device, for the lowest cost and demand on IT resources in the industry. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit [ shoretel.com ] or [ shoretelsky.com ].
About INTERNET TELEPHONY magazine
INTERNET TELEPHONY has been the IP Communications Authority since 1998a". Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit [ www.itmag.com ].
TMCas CUSTOMER Magazine
[ TMCas CUSTOMERmagazine ] premiered in September 2012 and has become the industryas new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. CUSTOMERas tag line aTarget. Engage. Deliver.a sums up what businesses must do to attract new customers and keep existing customers and will be the primary focus of the magazine.
Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics and big data, ERP, IVR and self service, multi-channel call center, social CRM and other social media solutions, marketing campaign creation, mobile apps, outbound marketing, workforce management, and more. Please visit [ CUSTOMER.TMCnet.com ] for more information.
About TMC
TMC is celebrating its 40th anniversary as a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the [ TMCas CUSTOMER Magazine ] (formerly [ Customer Interaction Solutions ]), [ INTERNET TELEPHONY ], [ Next Gen Mobility ], and [ Cloud Computing ] magazines. [ TMCnet.com ], which is read by 1.5 million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of [ ITEXPO ], the worldas leading B2B communications event. In addition, TMC runs multiple industry events: Cloud Communications Expo; Cloud4SMB Expo; CVx (ChannelVision Expo); DevCon5; HTML5 Summit; LatinComm Conference & Expo; M2M Evolution Conference & Expo; Mobility Tech Conference & Expo; MSPAlliance MSPWorld; StartupCamp; Video World Conference & Expo and more. For more information about TMC, visit [ www.tmcnet.com ].
