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RightNow Technologies Public Sector Expands D.C. Regional Presence, Relocates to Reston Town Center Office

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^{Published in Science and Technology on Tuesday, November 23rd 2010 at 5:06 GMT by Market Wire}  

RESTON, Va.--([ BUSINESS WIRE ])--[ RightNow Technologies ] (Nasdaq: RNOW), a leading provider of secure cloud solutions for the Department of Defense (DoD), Federal, state and local government agencies, non-profit organizations, and higher education institutions, announced the opening of its new public sector office in [ Reston Town Center ].

"The inaugural RightNow public sector awards will recognize government agencies that have made the greatest advances in customer service, contact center and social technologies"

RightNowa™s new 13,499-square foot office space:

• Will enable the company to continue public sector division growth
• Will accommodate an increase in employee headcount
• Is located at [ 11921 Freedom Drive Suite 800, Reston, VA 20190 ]

aThe Reston Town Center location will allow RightNow Technologies to tap into the regiona™s strengths a" a highly skilled workforce attuned to the governmenta™s IT needs a" and help our government customers securely and seamlessly move to the cloud,a said Greg Gianforte, CEO, RightNow Technologies.

To mark the office move, RightNow Technologies is hosting an open house and award ceremony, the [ Public Sector Awards of Excellence ], on Wednesday, December 1 from 3:00 a" 5:00 p.m., honoring customers who have successfully agone livea™ in the government cloud.

aThe inaugural RightNow public sector awards will recognize government agencies that have made the greatest advances in customer service, contact center and social technologies,a said Kevin Paschuck, vice president, public sector, RightNow Technologies. aThese agencies stand out for their efforts to continually improve citizen engagement and, in doing so, are building a government service delivery model that more closely resembles what people have come to expect in the private sector.a

About RightNow Technologies

RightNow is helping rid the world of bad experiences one consumer interaction at a time, eight million times a day. RightNow CX, the customer experience suite, helps organizations deliver exceptional customer experiences across the web, social networks and contact centers, all delivered via the cloud. With more than ten billion customer interactions delivered, RightNow is the customer experience fabric for nearly 2000 organizations around the globe. To learn more about RightNow, go to [ www.rightnow.com ].

RightNow is a registered trademark of RightNow Technologies, Inc. NASDAQ is a registered trademark of the NASDAQ Stock Market.