Science & Technology
Science and Technology
Science and Technology
Tue, June 8, 2010 Cicero Inc. and Blue Beacon Form Strategic Alliance to Deliver Solutions to Government Agencies
CARY, NC--(Marketwire - June 8, 2010) - Cicero Inc. (
Cicero's focus is on customer interaction management with emphasis on desktop integration and business process automation, which transforms human interaction across the enterprise. Cicero XM ("Experience Management") enables the flow of data between different applications, regardless of the type and source of the application, eliminating redundant entry and costly mistakes. Cicero is used in government agencies to:
- Provide a task-oriented intelligent desktop with context-sensitive decision support/scripting
- Non-invasive integrate applications at the desktop
- Automate up and down-stream business processes
- Monitor and capture desktop activity for reporting, dashboards, etc.
- Enforce rules and provide alerts for compliance
- Reduce training and improve user productivity
- Deliver solutions in 8-14 weeks
"Government agencies need solutions like Cicero's to solve some of the most persistent problems they have with having the right information at the right time at the desktop," said Jeff Wynne, President and CEO of Blue Beacon Consulting. "We can now integrate applications, automate processes, and create new composite applications without having to access the application source or modifying them in any way. That is powerful in an environment where there are literally hundreds of disparate legacy applications maintained across hundreds of IT groups."
"We are delighted to team up with Blue Beacon to provide a software solution to government agencies that delivers an intelligent desktop with integrated applications, automated user workflow, composite views of information, and much more. Unlike other approaches to improve the desktop environment, Cicero XM is a proven solution that can deliver process and service improvements in a matter of weeks and fit within the constrained resource and budget environments many of Blue Beacon's government clients face," said Mike Garner, Chief Customer Officer, Cicero Inc.
About Blue Beacon Consulting, Inc.
Blue Beacon Consulting, Inc. (Blue Beacon) is a Washington, DC-based, minority-owned company that provides a full range of services for government organizations to manage the design, development, implementation, and growth of their online operations. The company's core competencies include: Search (SEO, SEM and development), internet strategic planning and governance, customer data integration, portal/content management, and Web 2.0 technologies, program management, business process transformation, and full life-cycle development. For more information, visit [ www.blue-beacon.com ].
About Cicero Inc.
Cicero Inc., founded in 1988, provides solutions that enable business transformation of enterprise interactions across companies and government organizations. Cicero XM technology delivers this capability via an innovative combination of desktop integration, automation, presentation and analytics capabilities, built to transform customer interaction into the most powerful marketing and branding asset a company can own. Cicero stands out among other software solutions for its ease of configuration and change control eliminating up to 90% of the change control costs and time, providing the ability to deliver actionable intelligence through efficient combination of telephony and interaction data, and delivering immediate benefits with an ROI in less than 6 months. Learn more at [ www.ciceroinc.com ].
Cicero, Cicero Integrator, and Cicero XM are trademarks or registered trademarks of Cicero Inc. and/or its affiliates. Other company names and/or products are for identification purposes and are the property of, and may be trademarks of, their respective owners.
Safe Harbor: Except for any historical information contained herein, this news release may contain forward-looking statements on such matters as strategic direction, anticipated return on investment, business prospects, the development and capabilities of the Cicero product group, new products and similar matters. Actual results may differ materially from the anticipated results or other expectations expressed in this release of a variety of factors, including risks that customers may not adopt the Cicero technology, which Cicero Inc. may not successfully execute its new strategic initiative and other risks and uncertainties that could cause actual results to differ materially from such statements. For a description of other factors that could cause such a difference, please see Cicero Inc.'s filings with the Securities and Exchange Commission.
