Science & Technology
Science and Technology
Science and Technology
Wed, February 11, 2009
CSG?s Prairie Interactive Messaging Recognized for Top Collections Product
ENGLEWOOD, Colo.--([ BUSINESS WIRE ])--Prairie Interactive Messaging, a CSG Systems (NASDAQ: CSGS) company, today announced that Collection Advisor magazine has named its Multi-Channel Automated Collections Solution to its list of the top 50 collections products of 2008.
Prairie Interactive Messaging's Multi-Channel Automated Collections Solution allows companies to contact customers with delinquency reminders via their preferred communication channels such as interactive voice, SMS/text messaging, email and print, and present them with immediate payment options. Organizations benefit from the convenience of working with a single partner to manage their own multi-channel collections program. This increases the efficiency and effectiveness of their collections operations, drives down costs associated with traditional live agent collections, and ultimately helps realize more collections dollars.
"Prairie Interactive Messaging is honored to be recognized by Collection Advisor for having one of the top 50 collections products of 2008," said Ann Cannon, Vice President at Prairie Interactive Messaging. "This recognition highlights our continued dedication to providing our clients with the industry's leading customer interaction solutions that not only provide significant cost savings, but also boost customer convenience and satisfaction."
The Collection Advisor awards recognize those individuals and companies within the technology industry who have made an impact on collections technology and its associated community. Presented by Collection Advisor magazine, the winners of the Collection Advisor awards are chosen based on nominations and members of the award committee.
About Prairie Interactive Messaging, a CSG Company
Prairie Interactive Messaging, located in Omaha, Nebraska, has been providing inbound and outbound automated call processing solutions for nearly 20 years. In addition to automated voice processing, Prairie has developed a market-leading multi-channel communication platform integrating inbound and outbound interactive voice, SMS/text messaging, print, email and fax. As a market leader for automated collections, workforce communications, marketing communications, and numerous other custom solutions for a large and varied customer base, Prairie Interactive Messaging helps the world's leading companies communicate on a personal level with their customers. Prairie Interactive Messaging (formerly Prairie Voice Services) was recently acquired by CSG Systems (NASDAQ: CSGS) of Englewood, Colorado, a market leader in customer interaction management and billing solutions. Prairie's consultative approach results in applications designed specifically to meet each client's individual business objectives. For more information on Prairie Interactive Messaging, visit [ www.prairie.csgsystems.com ].
About CSG Systems
Headquartered in Englewood, Colorado, CSG Systems International (NASDAQ: CSGS) is a customer interaction management company that provides software- and services-based solutions that help clients engage and transact with their customers. With a 25-year heritage in providing customer management and billing solutions to North American cable and direct broadcast satellite companies, CSG has broadened its customer interaction management capabilities to proudly serve this client base as well as new, highly competitive industries including financial services, healthcare, utilities and more. Today, CSG's solutions reach more than half of all U.S. households each month and manage over $36 billion in transactions annually on its clients' behalf. For more information, visit our website at [ www.csgsystems.com ].
