Glowpoint Ends 2008 with Record Video Call Volumes

HILLSIDE, N.J.--([ BUSINESS WIRE ])--Glowpoint, Inc. (OTC:[ GLOW ].OB), a leading provider of advanced video communications solutions, today announced that the company's video call volumes more than doubled during November and December of 2008 as compared to the same period for 2007. This rapid growth in call volume was driven by a combination of both increased usage by existing customers as well as the addition of new customers during the fourth quarter. In addition, activated incremental monthly recurring revenue increased approximately 70% as compared to the same period for 2007, mostly driven by the growth of the Company's Telepresence VNOC and managed network service offerings.

"Glowpoint's services provide customers with an easy-to-use and robust experience, which is driving both the increased usage and adoption of video communications solutions," said Michael Brandofino, CEO of Glowpoint. "Despite the fact that the US and world economies are experiencing their most pronounced slowdowns in decades, Glowpoint is achieving record video call volumes and continued expansion in our recurring revenue base. Our services enable customers to maintain high-quality, face-to-face relationships with clients, while simultaneously dramatically reducing travel-related costs."

Glowpoint management commented further that the company's strong video call volume performance in November and December of 2008 was particularly encouraging given that the winter holiday period is typically a seasonally slow period for video usage activity. Management anticipates building on this increased demand for its video services throughout 2009.

About Glowpoint

Glowpoint, Inc. (OTC BB: GLOW.OB) is a leading provider of advanced video communications solutions. Glowpoint's suite of advanced and robust telepresence and video communications solutions enable organizations to communicate with each other over disparate networks and technology platforms. Glowpoint's supports thousands of video communications system in over 35 countries with its 24/7 video management services, powering major broadcasters, Fortune 500 companies, as well as global carriers and video equipment manufacturers and their customers around the world. To learn more, visit [ www.glowpoint.com ].

The statements contained herein, other than historical information, are or may be deemed to be forward-looking statements and involve factors, risks, and uncertainties that may cause actual results in future periods to differ materially from such statements. These factors, risks, and uncertainties include market acceptance and availability of new video communication services; the nonexclusive and terminable-at-will nature of sales agent agreements; rapid technological change affecting demand for our services; competition from other video communications service providers; and the availability of sufficient financial resources to enable us to expand our operations, as well as other risks detailed from time to time in our filings with the Securities and Exchange Commission.

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Glowpoint Ends 2008 with Record Video Call Volumes