Science & Technology
Science and Technology
Science and Technology
Wed, June 23, 2010
Tue, June 22, 2010 Network Equipment Technologies and Convergent Implement VoIP Unified Communications Solution for Red Wing Shoe Company
FREMONT, CA--(Marketwire - June 22, 2010) - Network Equipment Technologies, Inc. ("NET") (
"Red Wing Shoe Company has been a long-time client of Convergent and trusts us to design, deploy, and maintain their communications system," said Khai Tran, CEO of Convergent. "We brought NET into the relationship for two reasons, their product is the best available and the company is committed to outstanding service and support. This made the difference in solidifying NET's role in a full-circle partnership with the customer."
Together, NET and Convergent set up the VX Series platform as an integration point into the client's current Avaya PBX with Microsoft OCS, featuring telephony and VoIP capabilities. The system is designed for future migration to full Microsoft Enterprise Voice services in Red Wing's headquarters facility and their branch stores.
"We are very pleased to work with Convergent to provide Red Wing Shoe a Microsoft OCS solution," said Matthew D. Krueger, Vice President of Corporate Marketing and Business Development at NET. "With Convergent's expertise with Microsoft unified communications, the implementation was seamless. This was a result of their relationship with Red Wing Shoe combined with a vast knowledge of media gateways and legacy telephony systems."
"Convergent has made a strategic investment in a talented staff including those with experience in legacy telephone systems along with experts in telephony and infrastructure," explained Tran. "Many clients, like Red Wing, need to bridge legacy systems with new technology and we chose NET's products because of their ability to interface with an Avaya PBX, Microsoft OCS and Active Directory. Also, we needed a solution with robust security, ease of management and differentiated call processing capabilities."
"The client would agree that this project was a positive experience at every level," said Scott Jansen, Convergent Director of Operations. "The NET team gave us their undivided attention throughout the entire process and even when the troubleshooting identified a third party issue, NET provided continuous support until the issue was completely resolved."
About Red Wing Shoe Company
The Red Wing Shoe Company is one of the world's most respected manufacturers of durable, safe and comfortable work boots and shoes. The company also offers casual shoes and premium outdoor footwear. With multiple facilities in the United States and a presence in Japan and Europe, Red Wing employs hundreds of craftspeople making thousands of pairs of shoes by hand every day. For more information, visit [ www.redwingshoes.com ].
About Convergent
Convergent, a Minnesota-based technology solution provider and one of the nation's most experienced providers of Microsoft Unified Communications (UC), has a proven track record in solving difficult IT challenges by aligning technology with business strategy while understanding the realities of time, cost and resource constraints. Convergent assists with a critical step in achieving productivity, putting technology solutions to work. As a certified UC and Voice Specialized Partner of Microsoft, Convergent assists its clients in leveraging advanced technology solutions AND in gaining the most value from their IT investment with a commitment to productivity, resiliency and security. For more information, visit [ www.convergent-solutions.com ].
About Network Equipment Technologies, Inc.
Network Equipment Technologies, Inc. (NET) provides network and VoIP solutions to enterprises and government agencies that seek to reduce the cost to deploy next generation unified and secure communications applications. For a quarter of a century, NET has delivered solutions for multi-service networks requiring high degrees of versatility, security and performance. Today, the company's broad family of products enables interoperability and integration with existing networks for migration to secure IP-based communications. Broadening NET's voice solutions, Quintum Technologies, now a part of NET, is a VoIP innovator whose applications bring the reliability and clarity of public telephone networks to Internet telephony and unified communications. NET is headquartered in Fremont, CA and has 14 offices worldwide including the US, the UK, France, the Middle East, China, Japan, Australia, and Latin America. The company sells its solutions through a direct sales force and an international network of resellers and distributors. For more information, visit [ www.net.com ].
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