Science & Technology
Science and Technology
Science and Technology
Wed, September 9, 2009
Tue, September 8, 2009 CTI Group (Holdings) Inc.: CTI Group Announces Partnership With Geckotech to Offer Call Recording and ACD Reporting on BroadSof
INDIANAPOLIS, IN--(Marketwire - September 8, 2009) - CTI Group (Holdings) Inc. (
CTI Group's call recording and ACD reporting applications are feature-rich and user friendly, which made them the perfect fit for Geckotech, who were looking for applications that they could easily integrate into their product portfolio. But, not just any applications; they were looking for applications that were already integrated requiring no technical integration resources on their part. Since CTI Group's applications were already integrated into BroadSoft's M6 platform, it was a quick and easy addition to their portfolio.
"With existing customers in need of both ACD reporting and call recording, we needed to find solutions quickly. We considered many options, but in the end, were most impressed by the features and functionality of CTI Group's products. Not only were they integrated at the switch level, providing a higher level of security and better functionality, but they also had the tools that our customers really needed for their day-to-day operations." Josh Robbins, Managing Partner, Geckotech.
CTI Group's ACD reporting and call recording applications offered the features that Geckotech's customers really needed. Their customers were primarily in need of these applications to run contact centers and Geckotech found the applications easy to use and therefore easy to integrate into everyday operations. Equally, both applications provided the additional features that are not available in all competitive software applications.
"By integrating with BroadSoft's M6 platform, we are able to easily install our applications with a service provider, such as Geckotech. The application has already undergone such extensive testing with BroadSoft's M6 platform that there is very little testing needed at the service provider level. We are excited to work with Geckotech to provide call recording and ACD reporting to their existing customers as well as future new customers." Sid Rao, Chief Technology Officer, CTI Group, Inc.
About CTI Group
CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group's SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording. CTI Group's products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK. For more information, please visit CTI Group's website at [ www.ctigroup.com ].
Safe Harbor Statement
This release may contain "forward-looking" statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words "could," "should," "anticipate," "expect," "may," "believe," "intend," "will" or similar expressions. CTI Group's ability to predict projected results or the effect of events on CTI Group's operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. In addition to information provided elsewhere in this document, shareholders should consider the following: the risk that CTI Group will not be able to attract and retain customers to purchase its products, the risk that CTI Group will not be able to commercialize and market products; the risk of results in research and development; the risk of technological advances by third parties; the risk of competition; the history of operating losses; the dependence upon key personnel and general economic and business conditions. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-KSB for its most recent fiscal year ended December 31, 2008.
About Geckotech LLC
Geckotech, a licensed CLEC, is an industry leader in the Cisco Hosted VoIP market, providing clients nationwide with a feature-rich, flexible alternative to traditional phone systems. As a provider of Hosted VoIP for business, Geckotech supplies clients with all network equipment and phones, alleviating the up-front costs associated with buying expensive premise-based equipment only to watch the technology become obsolete. A Hosted VoIP solution eliminates ongoing operating costs for disparate phone systems at multiple office locations, provides a consolidated voice and data network and increased network security. For more information, please visit [ www.geckotechllc.com ]
