Signature Bars Selects Cratos Hospitality and Socket Mobile as Point of Sale Solution Providers
NEWARK, CA--(Marketwire - July 6, 2010) - Socket Mobile, Inc. (
With Cratos EPOS software running on the SoMo 650, waiters can send food and drink orders directly from customer tableside to the kitchen or bar over a wireless network. Wait staff spends less time walking to and from the kitchen or bar and more time taking care of customers, resulting in improved productivity and higher quality service.
"The SoMo 650 has been a great solution for Cratos Hospitality because it provides all the core functionality restaurants need for mobile point of sale without unnecessary features found in other manufacturers' devices," said David McIntosh, managing director of Cratos Hospitality. "It's priced ideally for the UK market, and for the restaurant sector that we sell into, its mix of features is spot on perfect."
In April 2010, when the eruption of the Icelandic volcano Eyjafjallajökull caused a massive ash cloud that disrupted air traffic across northern Europe and left thousands of travelers stranded at Dublin Airport, the Cratos and Socket EPOS system was put to the test as one Signature Bars restaurant using the system experienced three to four times its normal volume of customers.
"Signature Bars wanted an EPOS system that was efficient and could stand up to high volumes of turnover," said McIntosh. "When the volcano in Iceland erupted, Dublin airport had its busiest day ever, and our system with the SoMo 650 handheld computer stood up to it."
"An unexpected advantage of using the SoMo 650 is that our waiters are more organized and strategic with how they spend their time," said Paul Connelly, general manager of Signature Bars. "The SoMo 650 has been an effective tool for tableside order processing in our extremely busy airport restaurants and has helped us achieve faster turnovers, increased up-sells and a 2% boost in monthly revenues."
"We're thrilled with the success Signature Bars is experiencing with the Cratos EPOS solution," said Chuck Furedy, Sr. vice president of worldwide sales at Socket Mobile. "Point of Sale systems such as these are revolutionizing the hospitality industry by increasing efficiencies and allowing venues to provide better services to their customers and guests."
For more information on the Signature Bars deployment, read the full [ case study ].
About Signature Bars
Signature Bars is a wholly owned Irish company that operates the bars and restaurants at Dublin Airport Terminal One under a license agreement with the Dublin Airport Authority. For more information about Signature Bars, visit [ www.signaturebars.ie ]
About Cratos Hospitality Services, Ltd.
Cratos Hospitality Services Ltd is an EPOS solutions provider to the hospitality and retail industries worldwide. Their in-house developed software, exclusive architecture hardware products and 24-hour hardware and software support provide a complete and comprehensive computerized solution. For more information about Cratos Hospitality Services, visit [ www.cratoshospitality.co.uk ]
About Socket Mobile, Inc.
With more than 15 years of experience in the Automatic Identification and Data Capture market, Socket makes mobile computing and productivity work. The company offers a family of handheld computers and an extensive portfolio of AIDC peripherals designed specifically for business mobility deployments and to enable productivity increases and drive operational efficiencies in healthcare, hospitality and other vertical markets. The company also offers OEM solutions. Socket is headquartered in Newark, Calif. and can be reached at 510-933-3000 or [ www.socketmobile.com ].
Socket and SoMo are trademarks or registered trademarks of Socket Mobile. All other trademarks and trade names contained herein may be those of their respective owners.
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