Wed, December 23, 2009
Tue, December 22, 2009
[ Tue, Dec 22nd 2009 ] - Market Wire
AVT Acquires Vend Perfect
Mon, December 21, 2009
Sun, December 20, 2009
Fri, December 18, 2009
[ Fri, Dec 18th 2009 ] - Market Wire
10 p.m. EST
Thu, December 17, 2009
[ Thu, Dec 17th 2009 ] - Market Wire
Absolute Software at CES
Wed, December 16, 2009
Tue, December 15, 2009
Mon, December 14, 2009
Sun, December 13, 2009
Fri, December 11, 2009
[ Fri, Dec 11th 2009 ] - Market Wire
Soltoro Issues Stock Options
Thu, December 10, 2009

Symantec Receives 2009 STAR Award for Service Excellence From TSIA


//science-technology.news-articles.net/content/2 .. star-award-for-service-excellence-from-tsia.html
Published in Science and Technology on Thursday, December 17th 2009 at 5:10 GMT by Market Wire   Print publication without navigation


MOUNTAIN VIEW, CA--(Marketwire - December 17, 2009) - Symantec Corp. (NASDAQ: [ SYMC ]) today announced it has been honored with a 2009 STAR Award for Service Excellence from the Technology Services Industry Association (TSIA), the services industry's largest association. Symantec received the STAR Award for Service Excellence in Mission Critical Support - Software.

"Maintaining high availability, security and performance is critical for Symantec enterprise customers," said David Hare, vice president, Enterprise Support Services at Symantec. "This award validates our commitment to service excellence in securing and managing the information-driven enterprises of Symantec customers. We are honored to receive this recognition by TSIA and our peers in the industry."

The Service Excellence in Mission Critical Support - Software category recognizes organizations for providing technical support in mission-critical environments where "system up-time" is imperative, typically for enterprise customers. Symantec Enterprise Support Services was selected for delivering exceptional customer support responsiveness, integrated product supportability, and proactive support services to keep Symantec enterprise customers up and running 24/7. The comprehensive proactive support services and in-depth expertise of advanced level support engineers from Symantec Business Critical Services differentiated Symantec in the industry.

"Support services for mission-critical software are a vital component of a successful IT risk management program for any organization," said Elaina Stergiades, senior research analyst, Software Support Services, IDC. "Companies look to seasoned and committed service professionals utilizing advanced tools and utilities to deliver comprehensive support, keeping their IT infrastructure fully functional and running smoothly so they can consistently deliver for their customers, partners, and employees."

"The STAR Awards are recognized throughout the industry as one of the highest honors for service and support organizations," said Stephen Smith, CFO and CIO for TSIA. "This award acknowledges that Symantec has been honored by its peers for providing world-class support as one of the best in the business."

Symantec was presented with the STAR Award for Service Excellence at the Technology Services World (TSW) conference in Las Vegas. TSW is the preeminent source of learning and peer networking in the services industry and is hosted by TSIA, newly formed from the recently announced merger of AFSMI, SSPA, and TPSA, the three leading professional associations of the services and support industry.

Since its inception in 1990, the prestigious STAR Awards recognize technology companies who display exceptional leadership, innovation, and commitment in service excellence.

About TSIA

The Technology Services Industry Association (TSIA) is the technology services industry's largest and most vibrant association, encompassing more than 50,000 members from 300 companies in 80 countries. Our ranks include services executives, managers, and professionals from around the globe. [ www.tsia.com ].

About Symantec

Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. More information is available at [ www.symantec.com ].

NOTE TO EDITORS: If you would like additional information on Symantec Corporation and its products, please visit the Symantec News Room at [ http://www.symantec.com/news ]. All prices noted are in U.S. dollars and are valid only in the United States.

Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.


Publication Contributing Sources