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Mon, December 9, 2024

Best UK broadband confirmed - is your provider top of the list?


Published on 2024-12-09 09:03:15 - Daily Express
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  • According to a new fixed broadband experience report from the team at Opensignal, Virgin Media has come out on top for consistent quality, download speed, upload speed, video experience and reliability experience, beating close rivals including Sky, BT and TalkTalk in the process.

The article from Express.co.uk discusses a study by Broadband Genie which analyzed the performance of UK broadband providers. According to the study, Shell Energy Broadband was ranked as the worst provider due to its slow speeds, frequent outages, and poor customer service, with only 50% of its customers satisfied. Conversely, Hyperoptic was named the best broadband provider for the second consecutive year, excelling in speed, reliability, and customer satisfaction. The study also highlighted that while Virgin Media offers the fastest average download speeds, it suffers from reliability issues. Additionally, the report noted a general dissatisfaction among UK broadband users, with only 60% expressing satisfaction with their service, and a significant number of customers experiencing issues like slow speeds and connection dropouts.

Read the Full Daily Express Article at:
[ https://www.express.co.uk/life-style/science-technology/1985506/best-uk-broadband-confirmed ]
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