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INDIANAPOLIS--([ BUSINESS WIRE ])--The Joint Interoperability Test Command (JITC) has certified the latest versions of Interactive Intelligence Group Inc.as (Nasdaq: ININ) all-in-one IP communications software, [ Customer Interaction Center ]^a" (CIC).

"With our first JITC certification in 2008 and today serving more than 200 government customers, federal agencies can be assured of maximum security and reliability from our IP communications software deployments"

JITC certification ensures compliance with information assurance and interoperability requirements for the Department of Defense Private Branch Exchange 2 classification.

JITC-certified products help speed government sales cycles and reduce deployment time, according to Joe Brookman, CEO of BROOKMAN LLC, a government technology services provider that assisted Interactive Intelligence with its certification.

aIn addition to maintaining JITC certification on its latest CIC versions, Interactive Intelligence offers federal government customers further benefit by giving them software based on open, single-platform architecture, along with tight integration to Microsoft components for simplified integration and management.a

aWith our first JITC certification in 2008 and today serving more than 200 government customers, federal agencies can be assured of maximum security and reliability from our IP communications software deployments,a said Interactive Intelligence chief marketing officer, Joe Staples.

Interactive Intelligence developed its [ all-in-one IP communications software suite ] to provide a simple and cost-effective alternative to multi-point solutions. Features include IP PBX switching, skills-based routing, interactive voice response, multichannel recording, unified messaging, and more.

In addition to a comprehensive feature-set designed to reduce costs, increase productivity, and improve customer service, [ CIC ] offers federal government customers pre-integration with Active Directory, as well as PKI and Common Access Cards (CAC) for single sign-on to the desktop and telephony services.

With its most recent JITC certification, the latest service updates to CIC 3.0 and 4.0 are now included on the Approved Products List (APL) for purchase by Department of Defense organizations at [ www.disa.mil/ucco ].

Among its 4,500-plus global customers, Interactive Intelligence federal government customers include Department of Defense, Department of Commerce, Department of Labor, Department of Homeland Security, Department of Veterans Affairs, the Department of Energy, and many others.

About BROOKMAN

BROOKMAN LLC is a solutions provider and consulting firm focused on contact center automation, IP enterprise communications, and business process automation. BROOKMAN can be reached at +1 301.515.0450, [ info@brookman.com ], or [ www.brookman.com ].

About Interactive Intelligence

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center automation, unified communications, and business process automation software and services. The companyas unified IP business communications solutions, which can be deployed on-premise or via the cloud, are ideal for industries such as financial services, insurance, outsourcers, collections, and utilities. Interactive Intelligence was founded in 1994 and has more than 4,500 customers worldwide. The company is among Forbes Magazineas 2011 Best Small Companies in America and Software Magazineas 2011 Top 500 Global Software and Service Providers. It employs more than 1,000 people and is headquartered in Indianapolis, Indiana. The company has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or [ info@inin.com ]; on the Net: [ www.inin.com ].

This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.

Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

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