N@N

SolarWinds Empowers IT Service Provider Agilisys With One Product Suite for Multiple Points of Perspective

^{Published on 2010-05-24 05:10:11 - Market Wire}
 

AUSTIN, TX--(Marketwire - May 24, 2010) - UK IT services and outsourcing provider Agilisys designs, builds and operates an integrated end-to-end suite of IT and business process services for a wide range of public and private sector clients including local government, health care and education.

When the complexity and size of networks, as well as the number and range of clients, began to increase, Agilisys recognized a critical need for greater network visibility.

After evaluating the market's enterprise network and systems management options, Agilisys replaced IpSwitch's WhatsUp Gold, SNMPc and Empirix and selected [ SolarWinds ]® (NYSE: [ SWI ]) and its Orion® family of network management solutions to gain 24/7 visibility into its clients' networks with one centralized view. For the past six years, Agilisys has relied on Orion to deliver performance visibility to its expanding base of customers.

"Our previous applications were unable to provide a centralized view of our information estates and the other options we looked at were too heavy handed to configure and were not cost effective," said Shabrul Uddin, Agilisys Head of Service Availability. "With SolarWinds, we now have a comprehensive view of our clients' estates and can deal with issues in a timely, effective manner. We trust the information from our SolarWinds platform and that has driven not only an improvement in our service, but also on a people level where individual Operations Centre Analysts have improved their understanding of our diverse estates."

Today, Agilisys uses SolarWinds solutions to manage up to 1,500 servers, over 3,000 network devices and a number of applications as part of its client infrastructure portfolio.

By deploying a number of individual [ Orion Network Performance Monitor ] (NPM), [ Orion Application Performance Monitor ] (APM) and [ Orion Network Configuration Manager ] (NCM) installations into each of its clients' environments and then rolling up each module into one [ Orion Enterprise Operations Console ] (EOC), Agilisys is able pull the information back to its SolarWinds EOC platform and get one centralized, single view of all its clients' networks.

In addition to the greater depth of features, the move to SolarWinds has saved Agilisys $59,000 annually in maintenance cost.

A customer since 2003, SolarWinds Orion continues to scale with Agilisys' growth and evolving needs.

"With my faith in the products, its breadth of features, and quick and easy deployment, I don't need anything more than the SolarWinds products suite. The products help us deliver a better service to both our external and internal customers," said Uddin.

To read the full case study, please visit the SolarWinds [ website ].

About SolarWinds

SolarWinds (NYSE: [ SWI ]) provides powerful and affordable IT management software to more than 93,000 customers worldwide -- from Fortune 500 enterprises to small businesses. Focused on the real-world needs of IT professionals, SolarWinds products are downloadable, easy to use and maintain, and provide the power, scale, and flexibility needed to manage today's complex IT environments. SolarWinds' growing online community, [ thwack ], is a gathering-place for problem-solving, technology-sharing, and participating in product development for all of SolarWinds' products. Learn more today at [ http://www.solarwinds.com ].

SolarWinds, SolarWinds.com, and Orion are registered trademarks of SolarWinds. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.