Science & Technology
Science and Technology
Science and Technology
Tue, May 18, 2010 Helena Community Credit Union Implements AltiGen to Solve Communication Woes
SAN JOSE, CA--(Marketwire - May 18, 2010) - AltiGen® Communications, Inc. (
Helena Community Credit Union (HCCU) was established in Helena in 1936 as "Helena U.S. Employees Federal Credit Union." Since that time, the name has changed to Helena Community Credit Union -- allowing a larger field of membership. Helena Community offers its members the latest in technology as well as a full menu of products -- from all types of loans (including mortgage) to 24 hour account information by phone or internet, bill paying, checking, various savings accounts for all ages, as well as IRA's, Share Certificates and VISA.
With a commitment to offering its members the best possible customer service utilizing the latest technology, Helena Community Credit Union sought out what the market perceived to be the best and most expensive VoIP phone system. However, after three tedious months of installation issues, Helena found itself with an expensive solution that still didn't meet their most basic of needs such as simultaneous ringing at multiple branch locations. Frustrated and with no end in sight, Helena turned to AltiGen Communications to implement a full unified communications solution which was up and running in 2 days over the same weekend it was purchased.
"It just worked," said Greg Strizich, President of HCCU. "Not only was AltiGen able to install the entire system over the course of a weekend, the features met and exceeded everything we needed. In addition to the system reliability, we experience seamless integration with Outlook, superior call center tools with incredible user interfaces, simple centralized management and a unified company presence across all branch locations."
"Now with 400 bank and credit union customers, AltiGen has perfected its offering to the financial sector," stated AltiGen Vice President of Sales, Mike Plumer. "As a software-based solution, with a low hardware footprint, we are able to quickly and efficiently setup complete systems in a very short period of time. We are proud to have Helena Community Credit Union as part of our ever-growing financial services customer base."
About AltiGen Communications
AltiGen Communications, Inc. (
Safe Harbor
This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, including, without limitation, statements regarding the continued market acceptance of our 100 percent Microsoft-based business phone systems and Unified Communications solutions, AltiGen's continued success in providing solutions to our customers with ease of administration, seamless communication across branches and remote survivability all backed with our scalable software-based architecture. These statements reflect management's current expectation. However, actual results could differ materially as a result of unknown risks and uncertainties, including but not limited to, risks related to AltiGen's limited operating history. For a more detailed description of these and other risks and uncertainties affecting AltiGen's performance, please refer to AltiGen's Annual Report on Form 10-K for the fiscal year ended September 30, 2009 and all subsequent current reports on Form 8-K and quarterly reports on Form 10-Q. All forward-looking statements in this press release are based on information available to AltiGen as of the date hereof and AltiGen assumes no obligation to update these forward-looking statements.
