Science & Technology
Thu, July 9, 2009Wed, July 8, 2009Tue, July 7, 2009Mon, July 6, 2009Fri, July 3, 2009Thu, July 2, 2009Wed, July 1, 2009Tue, June 30, 2009Mon, June 29, 2009Sun, June 28, 2009Sat, June 27, 2009Fri, June 26, 2009Thu, June 25, 2009Wed, June 24, 2009Tue, June 23, 2009Mon, June 22, 2009Sun, June 21, 2009Sat, June 20, 2009Fri, June 19, 2009Birst : Birst Powers RightNow Enterprise Analytics
//science-technology.news-articles.net/content/2 .. -birst-powers-rightnow-enterprise-analytics.html
Published in Science and Technology on Tuesday, June 30th 2009 at 7:13 GMT, Last Modified on 2009-06-30 07:14:14 by Market WireSAN FRANCISCO, CA--(Marketwire - June 30, 2009) - RightNow® (
"We are excited to deepen our relationship with Birst to include RightNow Enterprise Analytics," said David Vap, vice president of products, RightNow. "This full integration allows our customers to quickly analyze and report on the critical customer information kept in their RightNow solution. We chose Birst for its advanced analytics and ability to easily integrate with other data sources, such as call switch, financial, or product data, for a complete view of business performance."
RightNow May '09 including enterprise analytics is now available. RightNow Enterprise Analytics offers scalable, high-performance insight, and the ability to analyze RightNow CRM data in combination with overall business information. RightNow clients can optimize their customer service offerings by better understanding cost drivers, efficiency levers, and trends by region or product.
"By using Birst to power RightNow Enterprise Analytics, RightNow is making advanced analytics and reporting easily available to any customer," said Brad Peters, CEO of Birst. "Especially in today's difficult market climate, RightNow Enterprise Analytics provides the insight about prospects, customers, and your overall business that customers need to know."
About Birst
Birst™ is the leading provider of on-demand business intelligence solutions. Birst brings the benefits of fact-based decision-making to a much broader audience by making it affordable, fast, and easy to use. Birst is designed to support users of all sizes -- from small and medium sized businesses to large enterprises, so that everyone can benefit from greater insight into their business.
For more information, please visit [ www.birst.com/rightnow ]
