TIBCO Loyalty Lab Announces Two Upcoming Webcasts on Enabling Customer Loyalty Success
October 25, 2012 08:00 ET
TIBCO Loyalty Lab Announces Two Upcoming Webcasts on Enabling Customer Loyalty Success
Pharmaca's Laura Coblentz to Discuss the Application of Analytics as a Part of Pharmaca's Feel Better Rewards Program
PALO ALTO, CA--(Marketwire - Oct 25, 2012) - TIBCO Software Inc. (
On Thursday, October 25, 2012, the webcast titled, "The Power of Analytics to Drive Loyalty," will be hosted by David Rosen, expert in strategy, analytics and consumer insights at TIBCO Loyalty Lab. Participants will learn how marketers are trending on the analytics spectrum and why customer analytics is a key enabler for loyalty success. Mr. Rosen will present intelligence based on TIBCO's survey of marketing executives along with the steps and data elements needed to create cohesive, consistent messaging, as well as personalized campaigns and offers for loyalty programs. Webcast attendees will also learn from Laura Coblentz, vice president of marketing, [ Pharmaca ] on how Pharmaca has applied analytics as a part of their loyalty program, Feel Better Rewards.
What/When: "The Power of Analytics to Drive Loyalty" webcast -- Thursday, October 25, 2012, at 1p.m. EDT and 10 a.m. PDT. Hosted by Loyalty 360.
Register: Attendees can register for this complimentary webcast at [ http://ow.ly/eCEl7 ]
On Tuesday, November 6, 2012, the webcast titled, "Success with Social Loyalty," will be hosted by Michael Greenberg, director of global solutions strategy, TIBCO Loyalty Lab. As traditional media channels, such as newspapers and pay-TV, are becoming less effective marketing vehicles, marketers must be committed to constructing brand engagement through today's social networking channels. To address this shift from traditional outlets to social channels like Facebook, Pinterest and Twitter; Mr. Greenberg will discuss the importance of:
- Integrating social activity into existing reward structures
- Shifting from rewarding transactions to rewarding engagement
- Embedding a brand within the social channel
- Extending of customer understanding through social profiling
- Increasing engagement through social interactions
What/When: "Success with Social Loyalty" webcast -- Tuesday, November 6, 2012, at 1:30 p.m. EST and 10:30 a.m. PST.
Register: Attendees can register for this complimentary webcast at [ http://ow.ly/ex11B ]
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