SUNNYVALE, CA--(Marketwire - May 10, 2012) - eGain Communications (NASDAQ: [ EGAN ]), a leading provider of cloud and on-site customer interaction software, today announced that Ashu Roy, Chairman and CEO, will present at the JMP Securities 11^th Annual Research Conference on Wednesday, May 16, 2012 at 12:00 p.m. PT. The conference is being held at the Ritz-Carlton, San Francisco.

A live audio webcast will be available on the Investor Relations section of eGain's website at [ www.egain.com ]. A replay of the webcast will be made available for 90 days following the event.

Conference Details:

• JMP Securities 11^th Annual Research Conference
• May 14-16, 2012
• Ritz-Carlton, San Francisco
• More information can be found at [ http://www.jmpg.com/ ]

About eGain Communications Corporation
eGain (NASDAQ: [ EGAN ]) is the leading provider of cloud and on-site customer interaction software for sales, marketing, and service. For over a decade, eGain solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs).

To find out more about eGain, visit [ www.eGain.com ] or call the company's offices: 800-821-4358 (United States), 1753-464646 (UK and Continental Europe).

Cautionary Note Regarding Forward-Looking Statements
All statements in this release that involve eGain's forecasts (including the above stated guidance), beliefs, projections, expectations, including but not limited to our financial performance and guidance, the anticipated growth of our business, market trends, plans to invest in our business and expectations regarding the market acceptance of our products, are forward-looking statements within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements, which are based on information available to eGain at the time of this release, are not guarantees of future results; rather, they are subject to risks and uncertainties that may cause actual results to differ materially from those set forth in this release. These risks include, but are not limited to, the uncertainty of demand for eGain products, including our guidance regarding bookings and revenue; our expectations related to our operations; our ability to invest resources to improve our products and continue to innovate; our partnerships; our future markets; and other risks detailed from time to time in eGain's filings with the Securities and Exchange Commission, including eGain's annual report on Form 10-K filed on September 27, 2011, and eGain's quarterly reports on Form 10-Q. eGain assumes no obligation to update these forward-looking statements.

Note: eGain is a registered trademark, and the other eGain product and service names appearing in this release are trademarks or service marks, of eGain Communications Corp. All other company names and products are trademarks or registered trademarks of their respective companies.