Record revenues of $215 million, up 15% year over year
Fully diluted earnings per share of $0.57, an increase of 21.3% year over year
Record $70 million of cash from operations
Company paid approximately $35 million for repurchasing shares

"We reported strong results for the first quarter of 2012, highlighted by continued revenue and EPS growth and excellent cash generation," said Zeevi Bregman, President and CEO of NICE Systems. "Our pipeline is strong and we continue to see strong growth of our analytics based advanced applications in all areas of our business."

Mr. Bregman continued, "We have built an expansive product portfolio with solutions that provide our customers with the ability to impact every customer interaction: before, during and after the interaction. Our unique real-time analytics, decisioning and guidance capabilities enable our customers to impact the interaction in real-time, which is referred to as "the decisive moment." This is a strong competitive differentiation for NICE. We will continue to focus on developing and growing our cross channel analytics and real-time solution portfolio to provide our customers with the essential tools to help them improve business performance and customer experience, enhance compliance and safeguard people and assets."

Non-GAAP Financial Highlights for the First Quarter Ended March 31, 2012:

Revenues: First quarter 2012 non-GAAP total revenues were a record $215.2 million, up 15.1% from $187.0 million for the first quarter of 2011.

Gross Profit: First quarter 2012 non-GAAP gross profit and non-GAAP gross margin were $139.5 million and 64.8%, respectively, compared to $123.2 million and 65.9%, respectively, for the first quarter of 2011.

Operating Income: First quarter 2012 non-GAAP operating profit and non-GAAP operating margin increased to $39.3 million and 18.3%, respectively, from $34.1 million and 18.2%, respectively, for the first quarter of 2011.

Net Income: First quarter 2012 non-GAAP net income and non-GAAP net margin increased to $35.6 million and 16.6%, respectively, from $30.3 million and 16.2%, respectively, for the first quarter of 2011.

Fully Diluted Earnings Per Share: First quarter 2012 non-GAAP fully diluted earnings per share increased to $0.57, up 21.3% from $0.47 for the first quarter of 2011.

GAAP Financial Highlights for the First Quarter Ended March 31, 2012:

Revenues: First quarter 2012 total revenues increased 13.5% to $210.4 million compared to $185.3 million for the first quarter of 2011.

Gross Profit: First quarter 2012 gross profit and gross margin were $122.8 million and 58.4%, respectively, compared to $114.1 million and 61.6%, respectively, for the first quarter of 2011.

Operating Income: First quarter 2012 operating income and operating margin were $4.6 million and 2.2%, respectively, compared to $8.4 million and 4.5%, respectively, for the first quarter of 2011.

Net Income: First quarter 2012 net income and net margin were $7.8 million and 3.7%, respectively, compared to $8.1 million and 4.4%, respectively, for the first quarter of 2011.

Fully Diluted Earnings Per Share: Fully diluted earnings per share for the first quarter 2012 was $0.12 compared to $0.13 for the first quarter of 2011.

Operating Cash Flow and Cash Balance: First quarter 2012 operating cash flow was $70.2 million. In the first quarter, approximately $136 million was used for acquisitions and $35 million was used for share repurchases. As of March 31, 2012, total cash and cash equivalents, short term investments and marketable securities were $470.7 million, with no debt.

Second Quarter and Full Year 2012 Guidance:

Second Quarter 2012: Second quarter non-GAAP total revenues for 2012 are expected to be in a range of $215 million to $223 million. Second quarter non-GAAP fully diluted earnings per share for 2012 is expected to be in a range of $0.55 to $0.60.

Full Year 2012: The Company reaffirmed full year 2012 non-GAAP total revenues and raised full year 2012 non-GAAP fully diluted earnings per share. Full year 2012 non-GAAP total revenues are expected to be in a range of $930 million to $950 million. Full year non-GAAP fully diluted earnings per share for 2012 is expected to be in a range of $2.32 to $2.50.

Quarterly Results Conference Call

NICE management will host its earnings conference call today, May 9, 2012 at 8:30 AM EDT, 13:30 GMT, 15:30 Israel, to discuss the results and the company's outlook. To participate in the call, please dial in to the following numbers: United States 1-866-229-7198 or 1-888-668-9141, International +972-3-9180610, United Kingdom 0-800-917-5108, Israel 03-9180609. The call will be webcast live on the Company's website at [ http://www.nice.com/news-and-events/ir-events ]. An online replay will also be available approximately three hours following the call. A telephone replay of the call will be available for 72 hours after the live broadcast, and may be accessed by dialing: United States 1-888-782-4291, International +972-3-9255904, United Kingdom 0-800-917-4256, Israel 03-9255904.

Non-GAAP financial measures consist of GAAP financial measures adjusted to exclude: amortization of acquired intangible assets, re-organization expenses, share-based compensation expenses and certain business combination accounting entries. The purpose of such adjustments is to give an indication of our performance exclusive of non-cash charges and other items that are considered by management to be outside of our core operating results. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures, and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. Our management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Business combination accounting rules requires us to recognize a legal performance obligation related to a revenue arrangement of an acquired entity. The amount assigned to that liability should be based on its fair value at the date of acquisition. The non-GAAP adjustment is intended to reflect the full amount of such revenue. We believe this adjustment is useful to investors as a measure of the ongoing performance of our business. We believe these non-GAAP financial measures provide consistent and comparable measures to help investors understand our current and future operating cash flow performance. These non-GAAP financial measures may differ materially from the non-GAAP financial measures used by other companies. Reconciliation between results on a GAAP and non-GAAP basis is provided in a table immediately following the Consolidated Statements of Income. The intangible assets created in the acquisitions of Merced are preliminary and subject to further review and completion of valuation analyses.

About NICE

NICE Systems (NASDAQ: [ NICE ]) is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies. [ http://www.nice.com ]

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Systems. All other marks are trademarks of their respective owners. For a full list of NICE Systems' marks, please see: [ http://www.nice.com/nice-trademarks ].

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Messer Bregman, are based on the current expectations of the management of NICE-Systems Ltd. (the Company) only, and are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company's customer base (particularly financial services firms) and the resulting uncertainties; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; pressure on pricing resulting from competition; and inability to maintain certain marketing and distribution arrangements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

 NICE SYSTEMS LTD. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME U.S. dollars in thousands (except per share amounts) Quarter ended March 31, ---------------------------------- 2012 2011 Unaudited Unaudited ---------------------------------- Revenue: Product $ 91,309 $ 81,302 Services 119,052 103,995 ------------- ------------- Total revenue 210,361 185,297 Cost of revenue: Product 31,905 27,003 Services 55,680 44,198 ------------- ------------- Total cost of revenue 87,585 71,201 ------------- ------------- Gross profit 122,776 114,096 Operating Expenses: Research and development, net 30,222 25,901 Selling and marketing 53,178 50,371 General and administrative 26,846 24,077 Amortization of acquired intangible assets 7,903 5,397 ------------- ------------- Total operating expenses 118,149 105,746 ------------- ------------- Operating income 4,627 8,350 Finance and other income, net 3,403 2,819 ------------- ------------- Income before taxes on income 8,030 11,169 Taxes on income 223 3,022 ------------- ------------- Net income $ 7,807 $ 8,147 ============= ============= Basic earnings per share $ 0.13 $ 0.13 ============= ============= Diluted earnings per share $ 0.12 $ 0.13 ============= ============= Weighted average number of shares outstanding used to compute: Basic earnings per share 61,425 63,560 Diluted earnings per share 62,884 64,935

 NICE SYSTEMS LTD. AND SUBSIDIARIES RECONCILIATION OF GAAP TO NON-GAAP RESULTS U.S. dollars in thousands (except per share amounts) Quarter ended March 31, ------------------------ 2012 2011 ---------- ---------- GAAP revenues $ 210,361 $ 185,297 Valuation adjustment on acquired deferred product revenue 1,964 1,506 Valuation adjustment on acquired deferred service revenue 2,826 193 ---------- ---------- Non-GAAP revenues $ 215,151 $ 186,996 ========== ========== GAAP cost of revenue $ 87,585 $ 71,201 Amortization of acquired intangible assets on cost of product (10,120) (6,728) Amortization of acquired intangible assets on cost of services (691) - Valuation adjustment on acquired deferred cost of services 83 188 Cost of product revenue adjustment (1,4) (149) (95) Cost of services revenue adjustment (1,2,3,4) (1,078) (811) ---------- ---------- Non-GAAP cost of revenue $ 75,630 $ 63,755 ========== ========== GAAP gross profit $ 122,776 $ 114,096 Gross profit adjustments 16,745 9,145 ---------- ---------- Non-GAAP gross profit $ 139,521 $ 123,241 ========== ========== GAAP operating expenses $ 118,149 $ 105,746 Research and development (1,2,3) (1,188) (1,217) Sales and marketing (1,2,3) (2,129) (2,217) General and administrative (1,3) (2,580) (2,383) Amortization of acquired intangible assets (7,903) (5,397) Acquisition related expenses (4) (4,140) (5,405) ---------- ---------- Non-GAAP operating expenses $ 100,209 $ 89,127 ========== ========== GAAP taxes on Income $ 223 $ 3,022 Tax adjustments re non-gaap adjustments 6,870 3,644 ---------- ---------- Non-GAAP taxes on income $ 7,093 $ 6,666 ========== ========== GAAP net income $ 7,807 $ 8,147 Valuation adjustment on acquired deferred revenue 4,790 1,699 Valuation adjustment on acquired deferred cost of services (83) (188) Amortization of acquired intangible assets 18,714 12,125 Share-based compensation (1) 6,608 5,653 Re-organization expenses (2) 324 201 Acquisition related compensation expense (3) 148 862 Acquisition related expenses (4) 4,184 5,412 Tax adjustments re non-gaap adjustments (6,870) (3,644) ---------- ---------- Non-GAAP net income $ 35,622 $ 30,267 ========== ========== GAAP diluted earnings per share $ 0.12 $ 0.13 ========== ========== Non-GAAP diluted earnings per share $ 0.57 $ 0.47 ========== ========== Shares used in computing US GAAP diluted earnings per share 62,884 64,935 Shares used in computing Non-GAAP diluted earnings per share 62,884 64,935 NICE SYSTEMS LTD. AND SUBSIDIARIES RECONCILIATION OF GAAP TO NON-GAAP RESULTS (continued) U.S. dollars in thousands (1) Share-based Compensation Quarter ended March 31, ------------------------- 2012 2011 ----------- ------------ Cost of product revenue $ (144) $ (88) Cost of service revenue (975) (673) Research and development (921) (711) Sales and marketing (1,988) (2,010) General and administrative (2,580) (2,171) ----------- ------------ $ (6,608) $ (5,653) =========== ============ (2) Re-organization expenses Quarter ended March 31, ------------------------- 2012 2011 ----------- ------------ Cost of service revenue $ (52) $ (60) Research and development (146) (141) Sales and marketing (126) - ----------- ------------ $ (324) $ (201) =========== ============ (3) Acquisition related compensation expense Quarter ended March 31, ------------------------- 2012 2011 ----------- ------------ Cost of service revenue $ (12) $ (78) Research and development (121) (365) Sales and marketing (15) (207) General and administrative - (212) ----------- ------------ $ (148) $ (862) =========== ============ (4) Acquisition related expenses Quarter ended March 31, ------------------------- 2012 2011 ----------- ------------ Cost of product revenue $ (5) $ (7) Cost of service revenue (39) - Research and development (31) (32) Sales and marketing 100 (2,207) General and administrative (4,209) (3,166) ----------- ------------ $ (4,184) $ (5,412) =========== ============

 NICE SYSTEMS LTD. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS U.S. dollars in thousands March 31, December 31, 2012 2011 ------------ ------------ Unaudited Unaudited ------------ ------------ ASSETS CURRENT ASSETS: Cash and cash equivalents $ 149,492 $ 204,437 Short-term investments 169,092 144,003 Trade receivables 131,032 126,981 Other receivables and prepaid expenses 50,441 43,941 Inventories 13,385 13,404 Deferred tax assets 10,888 10,405 ------------ ------------ Total current assets 524,330 543,171 ------------ ------------ LONG-TERM ASSETS: Marketable securities 152,156 214,136 Other long-term assets 30,522 28,890 Property and equipment, net 32,197 28,299 Other intangible assets, net 283,580 158,153 Goodwill 687,174 609,187 ------------ ------------ Total long-term assets 1,185,629 1,038,665 ------------ ------------ TOTAL ASSETS $ 1,709,959 $ 1,581,836 ============ ============ LIABILITIES AND SHAREHOLDERS' EQUITY CURRENT LIABILITIES: Trade payables $ 23,616 $ 19,014 Deferred revenues and advances from customers 206,513 160,242 Accrued expenses and other liabilities 218,149 190,372 ------------ ------------ Total current liabilities 448,278 369,628 ------------ ------------ LONG-TERM LIABILITIES: Deferred tax liabilities 72,771 27,766 Other long-term liabilities 26,682 25,798 ------------ ------------ Total long-term liabilities 99,453 53,564 ------------ ------------ SHAREHOLDERS' EQUITY 1,162,228 1,158,644 ------------ ------------ TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY $ 1,709,959 $ 1,581,836 ============ ============

 NICE SYSTEMS LTD. AND SUBSIDIARIES CONSOLIDATED CASH FLOW STATEMENTS U.S. dollars in thousands Quarter ended March 31, ---------------------- 2012 2011 Unaudited Unaudited ---------- ---------- Operating Activities Net income $ 7,807 $ 8,147 Adjustments to reconcile net income to net cash from operations: Depreciation, amortization and other 22,811 15,627 Stock based compensation 6,608 5,653 Excess tax benefit from share-based payment arrangements (35) (384) Net recognized losses (gains) on investments and derivatives (1,061) 239 Gain on sale of intangible assets (1,125) - Deferred taxes, net (6,477) (2,748) Changes in operating assets and liabilities: Trade Receivables 11,781 (5,644) Other receivables and prepaid expenses (65) (4,661) Inventories 754 (702) Trade payables 3,654 (3,448) Accrued expenses and other current liabilities 25,749 43,619 Other long-term liabilities (211) (211) ---------- ---------- Net cash provided by operating activities 70,190 55,487 ---------- ---------- Investing Activities Purchase of property and equipment (6,611) (3,188) Proceeds from sale of property and equipment 970 - Purchase of investments (2,428) (50,708) Proceeds from investments 45,432 59,250 Capitalization of software development costs (388) (227) Proceeds from sale of intangible assets 1,500 - Payments for acquisitions, net of cash acquired (135,503) (64,898) ---------- ---------- Net cash used in investing activities (97,028) (59,771) ---------- ---------- Financing Activities Proceeds from issuance of shares upon exercise of share options and ESPP 7,701 6,876 Purchase of treasury shares (35,239) (2,165) Excess tax benefit from share-based payment arrangements 35 384 ---------- ---------- Net cash provided by (used in) financing activities (27,503) 5,095 ---------- ---------- Effect of exchange rates on cash and cash equivalents (604) 400 ---------- ---------- Net change in cash and cash equivalents (54,945) 1,211 Cash and cash equivalents, beginning of period 204,437 109,526 ---------- ---------- Cash and cash equivalents, end of period $ 149,492 $ 110,737 ========== ==========

Media Contact

Erik Snider, +1-877-245-7448, [ erik.snider@nice.com ]

Investors

Marty Cohen, +1-212-574-3635, [ ir@nice.com ], ET

Anat Earon-Heilborn, +972-9-775-3798, [ ir@nice.com ], CET

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NICE Reports Record Non-GAAP Revenues of $215 Million and Non-GAAP EPS of $0.57 for the First Quarter of 2012

NICE Reports Record Non-GAAP Revenues of $215 Million and Non-GAAP EPS of $0.57 for the First Quarter of 2012