Science & Technology
Science and Technology
Science and Technology
Tue, January 27, 2009
CUSTOMER WIN: New South Wales Department of Education and Training Expands Implementation of BMC Software IT Service Management
SYDNEY, Australia--([ BUSINESS WIRE ])--The New South Wales (NSW) Department of Education and Training has significantly expanded its implementation of BMC Software's (NYSE:BMC) Remedy IT Service Management Suite (ITSM).
A current user of the BMC Remedy Service Desk and Change Management solutions, the department recently also selected BMC Remedy Asset Management, a key part of the ITSM solution portfolio.
The NSW Department of Education and Training delivers high quality, internationally competitive public education and training from early childhood to the award of the NSW Higher School Certificate. It also provides TAFE NSW courses, adult and community education courses, migrant English programs, post-secondary art courses and advice to the NSW Government on higher education. The department maintains one of the largest service support environments in the southern hemisphere.
"With such a large Service Desk and a sizeable number of assets in the environment, efficiently managing components and any associated service is critical," said Chip Salyards, BMC's vice president and general manager for the Asia Pacific region. "We are very pleased to be able to help the NSW Department of Education and Training leverage their IT resources to further champion education initiatives across New South Wales."
Business runs on IT.IT runs on BMC Software.
Business thrives when IT runs smarter, faster, and stronger. That's why the most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk, and drive business profit. For the four fiscal quarters ended September 30, 2008, BMC revenue was approximately $1.83 billion. Visit [ www.bmc.com ] for more information.
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