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Elephant Talk Communications Set to Lead Trend Towards Virtual Mobile Networks
SCHIPHOL, THE NETHERLANDS--(Marketwire - July 14, 2010) - (
One company set to lead this trend is Elephant Talk Communications, Inc. (
Elephant Talk's big advantage is that its software platform is one integrated system. That's a departure from the operational workings of most mobile phone companies, including many other virtual operators. Most of these networks are patched together from 10-20 separate systems -- the result of adding, piecemeal, new systems and features from different vendors over the years, much like a tangled bowl of spaghetti. It can cost tens of millions of dollars to make those systems work together, and even then that doesn't always happen smoothly. Moreover, simple changes in services can take months to implement.
Elephant Talk doesn't have these problems; it owns the source code for all the underlying software systems, so that it doesn't have to manage the difficult task of meshing equipment and software from different vendors. As a result, Elephant Talk can make changes to a network in less than a few hours. "We have the most sophisticated, fully integrated platform, which bypasses the spaghetti of most mobile operators," explains Elephant Talk CEO Steven van der Velden.
Elephant Talk has convinced big industry players -- after its legacy network in Spain needed improvements to meet the demands of virtual operators, the world's largest mobile telecom provider, Vodafone, rewarded Elephant Talk with a contract to implement and manage a new system. Elephant Talk won the contract over major global telecom equipment vendors and system integrators. Since the new system was put in place, it has been estimated that the cost of operating the back office of the network has significantly dropped. Another recent Elephant Talk customer is T-Mobile in the Netherlands. "The fact that we have been able to work with these two global leaders shows we seem to be doing something right," says van der Velden.
Elephant Talk's technology enables it to create what amounts to a virtual mobile network for any company, from a bank to a supermarket. Using Elephant Talk's platform and space purchased from a telecom carrier's physical network, a cable company could offer mobile phone service, or a government agency could bundle all their employees into a single cell phone plan, which would even include saving money by billing all international calls as local calls. "We have this relentless drive to empower our customers with mobile plans that fit the needs of their clientele," van der Velden explains.
But doing a better job of running mobile networks is only part of Elephant Talk's unique advantage. Analysts expect that mobile service will soon become like landline service -- a commodity. So the company is seizing the real opportunity, turning commoditized 'dumb' networks into 'smart' ones, with added features that command premium prices. "We want to go up a step in the food chain with customized mobile services," says van der Velden.
One example of such customized services is credit card fraud detection. Elephant Talk subsidiary ValidSoft ([ www.validsoft.com ]) has developed software that instantly checks to see if a credit card transaction is legitimate. The trick: comparing the location of the purchase to the location of the credit card owner's cell phone. Typically, banks try to spot fraud by comparing new purchases to past spending patterns. If a credit card typically used in Holland is suddenly buying computers in China, that's suspicious. The problem for banks is that 90% of the transactions flagged as suspicious are actually legitimate. Trying to contact credit card owners to eliminate these so-called 'false positives' is a huge expense and headache for banks. Banks often cut off credit cards because transactions look suspicious, only to be left with irate customers. "The cost to banks: up to $250 billion dollars a year," says van der Velden. "Solving this problem can mean big profits."
That's just the beginning, however. The credit card fraud detection system "is our first customized mobile service," says van der Velden. "We hope it will grow to another dozen." Already available is a system that identifies cell phone users through the distinctive sound and pattern of their voices, so-called voiceprints. That could be used to give people secure access to sensitive information like bank accounts. Or it could enable doctors to monitor their patients over mobile networks, or allow people to control their home energy use from their mobile handsets.
With the rapid increase in smart phones, mobile handsets are increasingly becoming people's windows into the digital world. Elephant Talk's technology puts it at the forefront of this trend.
About Elephant Talk Communications
Elephant Talk Communications, Inc. (
About ValidSoft
ValidSoft is a member of Elephant Talk Communications, Inc. (
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