Science & Technology
Science and Technology
Science and Technology
Tue, February 17, 2009 Actuate and Johnson Controls to Deliver Web Seminar on Customer Care Analysis for Increasing Operational Efficiency
SAN MATEO, Calif.--([ BUSINESS WIRE ])--Actuate Corporation (NASDAQ:ACTU), the leader in delivering Rich Internet Applications Without Limits™, today announced that it is hosting a web seminar on Customer Care Analysis for Increasing Operational Efficiency with guest speaker, Johnson Controls, the global multi-industrial leader in energy efficiency and sustainability.
Featured Guest Presenter: David J. Mercier, Johnson Controls
As the Global Director of Continuous Improvement for Johnson Control's Global Workplace Solutions $3.3 billion dollar business unit, Mercier utilizes creative ways to drive and improve operational performance forward by doing more with less through customer care analysis during the current economic downturn. Mercier's expertise in realigning existing resources, results in top-line revenue growth, improved operating margins and a successful bottom-up approach to measurement.
Co Presenter:Mark Gamble, Actuate
As the Director of Technical Marketing, Gamble leads business and technology solutions, with the expertise of technologies that assist Johnson Controls in implementing an operational performance management infrastructure.
Topic: Customer Care Analysis for Increasing Operational Efficiency
Web Seminar Details:
Date: February 19, 2009
Event Overview:
With the current economic situation forecasted to continue through 2009, companies are bracing for an even tougher selling environment. And as the economic downturn continues to take root, businesses are reacting and modifying business-critical decisions by measuring performance against practical day-to-day operations.
With Customer Care Analysis for Increasing Operational Efficiency, businesses have the tools to realign existing structures for top-line revenue growth, improved operating margins and a successful bottom-up approach to measurement.
Registration:
To register, visit
[ http://www.actuate.com/JohnsonControls-WebSeminar ]
About Actuate Corporation
Actuate Corporation is dedicated to increasing the richness, interactivity and effectiveness of enterprise data, for everyone, everywhere. Actuate delivers the next generation RIA-ready information platform for both customer and employee-facing applications. The Actuate platform boasts unmatched scalability, high-performance, reliability and security. Its proven RIA capabilities and highly collaborative development architecture are backed by the world's largest open source information application developer community, grounded in BIRT, the Eclipse Foundation's only top level Business Intelligence and reporting project.
Global 9000 organisations use Actuate to roll out RIA-enabled customer loyalty and Performance Management applications that improve customer satisfaction and employee productivity. The company has over 4,400 customers globally in a diverse range of business areas including financial services and the public sector, many of which have a long history of deploying Actuate-based solutions for dozens, or even hundreds of their mission-critical applications.
Founded in 1993, Actuate has headquarters in San Mateo, California, with offices worldwide. Actuate is listed on NASDAQ under the symbol ACTU. For more information on Actuate, visit the company's web site at [ www.actuate.com ].
Copyright ®2008 Actuate Corporation. All rights reserved. Actuate and the Actuate logo are registered trademarks of Actuate Corporation and/or its affiliates in the U.S. and certain other countries. All other brands, names or trademarks mentioned may be trademarks of their respective owners.
