

Pros Selects ITinvolve to Help Manage Knowledge, Changes in Cloud Operations
July 02, 2012 09:00 ET
Pros Selects ITinvolve to Help Manage Knowledge, Changes in Cloud Operations
Breakthrough Online Management Tool Provides Operational Insight and Visibility to Manage Key Knowledge, Changes in Complex IT Environments, and Dramatic Improvement in Service Delivery
HOUSTON, TX--(Marketwire - Jul 2, 2012) - [ ITinvolve ], the first cloud-based IT management solution for the social enterprise, today announced that [ PROS ]® (
"ITinvolve offers a unique online tool that gives our teams access to a single source of federated knowledge to understand critical relationships and dependencies between physical and virtual devices, applications, policies, business services and people for our SaaS-based cloud solutions," said PROS Vice President for Technology and Platforms John Salch. "ITinvolve will help our cloud operations, customer and infrastructure support, and development groups improve decision-making processes, reduce risk, and increase our overall management effectiveness and performance."
As a leading provider of pricing and revenue management software, PROS enables companies to lever big data to optimize sales. The PROS global customer list encompasses four of the top 20 Fortune 500 companies, four of the top six healthcare wholesalers, 15 of the top 25 airlines, the top three automotive service parts companies, and three of the top four heavy-equipment companies.
"We are pleased that a market leader such as PROS recognizes the value that ITinvolve can bring to its cloud services," said Logan Wray, Chief Executive Officer at ITinvolve. "We look forward to helping transform IT management for companies like PROS with solutions that leverage our innovative technologies for the social enterprise."
Developed and delivered on the highly secure and scalable Force.com architecture, the proven cloud platform from Salesforce.com, ITinvolve delivers powerful functionality that enables IT professionals to gain easy, instant access to federated knowledge, see relationships from multiple points of view, and share relevant information in the right context of service delivery and IT changes.
To view a short video about ITinvolve's new online IT management tools for the social enterprise, visit [ http://www.itinvolve.com/products/itinvolve-for-social-knowledge-management ]
About PROS
PROS Holdings, Inc. (
About ITinvolve
[ ITinvolve ] is the first cloud-based [ IT management solution for the social enterprise ]. ITinvolve helps IT professionals understand and manage complex IT environments and automatically provides them with the knowledge they need to solve incidents faster, understand the cause of problems completely, and substantially reduces the risks of changes going bad. As a result, we help reduce the cost of delivering better service the cost of delivering far better service to our customers. Built on secure and scalable Force.com architecture, ITinvolve requires no hardware or software and is remarkably easy to use. Call 1-877-741-8944 or visit [ www.itinvolve.com ]. Follow on Twitter [ @ITinvolve ].