Thu, January 31, 2013
Wed, January 30, 2013
[ Wed, Jan 30th 2013 ] - Market Wire
30 p.m. ET
Tue, January 29, 2013
Mon, January 28, 2013
Sun, January 27, 2013
Sat, January 26, 2013
Fri, January 25, 2013
[ Fri, Jan 25th 2013 ] - Market Wire
30 p.m. ET
Thu, January 24, 2013
[ Thu, Jan 24th 2013 ] - Market Wire
IGT's sbX Goes Platinum
[ Thu, Jan 24th 2013 ] - Market Wire
Mortgage Rates Rebound
[ Thu, Jan 24th 2013 ] - Market Wire
World Market Outlook: 2013-2018
Wed, January 23, 2013

Alliant Energy Selects Oracle Utilities Customer Care and Billing to Unify Customer Information Systems


//science-technology.news-articles.net/content/2 .. lling-to-unify-customer-information-systems.html
Published in Science and Technology on Tuesday, January 29th 2013 at 5:16 GMT by Market Wire   Print publication without navigation


January 29, 2013 08:00 ET

Alliant Energy Selects Oracle Utilities Customer Care and Billing to Unify Customer Information Systems

Implementation to Replace 20-Year-Old Legacy Systems Split Between Two Utility Subsidiaries

SAN DIEGO, CA--(Marketwire - Jan 29, 2013) - DistribuTECH 2013 -- Oracle (NASDAQ: [ ORCL ])

News Facts

  • [ Alliant Energy Corporation ], an electric and natural gas services provider with 1.4 million customers in Iowa, Minnesota and Wisconsin, selected [ Oracle Utilities Customer Care and Billing ] to improve operational efficiency and enhance customer billing capabilities.
  • This project is unique in that it will consolidate two distinct customer information systems (CIS) and numerous supporting applications to a single Oracle integrated platform. Oracle Utilities Customer Care and Billing will provide Alliant Energy with a complete view of customer data, helping streamline billing processes and enable more responsive customer service.
  • Oracle Utilities Customer Care and Billing can help the utility manage all aspects of the utility customer lifecycle including service connection, meter reading data, meter management, complex billing, payment processing and debt collection.

Supporting Quote

  • "Oracle Utilities strives to provide an open, modern architecture that will help transform a utility's technology infrastructure. We are pleased that Alliant Energy has selected Oracle Utilities Customer Care and Billing for its CIS replacement project to enhance its customer service experience," said Rodger Smith, senior vice president and general manager, Oracle Utilities.

Supporting Resources

About Oracle Utilities
Oracle Utilities delivers proven software applications that help utilities of all types and sizes achieve competitive advantage, business performance excellence and a lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management, mobile workforce management and meter data management applications with the capabilities of Oracle's industry-leading enterprise applications, business intelligence tools, middleware, database technologies, as well as servers and storage. The software enables customers to adapt more nimbly to market deregulation, meet ever-evolving customer demands and deliver on environmental conservation commitments. Additionally, Oracle Utilities helps utilities prepare for smart metering and smart grid initiatives that enhance efficiency and provide critical intelligence metrics that can help drive more-informed energy and water usage decisions for consumers and businesses. For more information, visit [ www.oracle.com/goto/utilities ].

About Oracle
Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ: [ ORCL ]), visit [ www.oracle.com ].

About Oracle in Industries
Oracle industry solutions leverage the company's best-in-class portfolio of products to address complex business processes relevant to utilities, helping speed time to market, reduce costs, and gain a competitive edge.

Trademark
 
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.



Publication Contributing Sources