Science and Technology Science and Technology
Wed, December 28, 2011
Tue, December 27, 2011

Keynote Ranks Progressive Number One Auto Insurance Website


Published on 2011-12-27 10:46:41 - Market Wire
  Print publication without navigation


MAYFIELD VILLAGE, Ohio--([ ])--In its most recent Insurance Carrier Scorecard, Keynote Competitive Research, the industry analysis group of [ Keynote Systems ], Inc. (NASDAQ:KEYN), once again has named [ progressive.com ], the website for Progressive Insurance, the top website in the car insurance industry. The scorecard, which is part of Keynoteas Online Excellence Competitive Research Study, rates companies on nine categories. Progressive has received top honors on 18 of the last 19 scorecards, dating back to 2000.

"We wonat rest on our status as number one. Weall use this information to continue improving progressive.com and making it even easier for customers to use."

Progressive rose three points over its previous overall score and finished first in seven of the nine categories.

aWe always look forward to the Keynote scorecards because itas valuable feedback from industry experts on the usability of our website,a said Toby Alfred, general manager of customer acquisition at Progressive. aWe wonat rest on our status as number one. Weall use this information to continue improving [ progressive.com ] and making it even easier for customers to use.a

In the scorecard summary, Keynote applauds Progressive for its innovation in the insurance space, which doesnat come at the expense of quality or security. The integration of mobile is also lauded, where [ Progressive continues to introduce new functions and features ].

Keynote produces the Scorecard by rating insurance websites based on how easy it is for shoppers to do things like get a quote and buy car insurance. To create the Scorecard, Keynote analysts reviewed websites and interviewed company representatives from 11 well-known insurance companies. Keynote is a leading authority on mobile and Internet sites.

About Progressive

The Progressive Group of Insurance Companies makes it easy to understand, buy, and use auto insurance. Progressive offers [ choices ] so consumers can reach us whenever, wherever, and however itas most convenient for thema"online at progressive.com, by phone at 1-800-PROGRESSIVE, or in-person with a local agent.

Progressive offers insurance for personal and commercial autos and trucks, motorcycles, boats, recreational vehicles, and homes. Itas the fourth largest auto insurer in the country, the largest seller of motorcycle insurance, and a leader in commercial auto insurance. Progressive also offers car insurance online in Australia at [ http://www.progressiveonline.com.au ].

Founded in 1937, Progressive continues its long history of offering shopping tools and services that save customers time and money, like Name Your Price, the Snapshot Discount, and a concierge level of claims service.

The Common Shares of The Progressive Corporation, the Mayfield Village, Ohio-based holding company, trade publicly at (NYSE:PGR).

Contributing Sources