Science & Technology
Science and Technology
Science and Technology
Tue, November 18, 2008 SupportSoft Adopts OESIS Framework
SAN FRANCISCO--([ BUSINESS WIRE ])--OPSWAT, Inc., the leading provider of endpoint security integration technologies, today announced that SupportSoft, Inc. (NASDAQ:SPRT), a leader in providing diagnostic, setup and repair software and services for corporations and consumers across the globe, has integrated OPSWAT's OESIS® Framework into its products.
For more than a decade, SupportSoft has been automating solutions to power IT helpdesks, cultivating a client list that reads like a Who's Who of Fortune 500 companies. The company's consumer arm, support.com, takes technology developed in the enterprise space and puts it to work to solve consumer's problems quickly and easily over a broadband connection, often for less than the cost of an in-home or in-store service.
SupportSoft selected OPSWAT's OESIS Framework to assess and manage security applications installed on user systems. OESIS is an industry standard for monitoring and managing security applications being deployed on millions of endpoints by vendors such as SupportSoft, Cisco Systems, Juniper Networks, F5 Networks, 3COM Corporation, SonicWALL and many others.
"A large number of end-user issues involve the configuration of installed security applications," said Anthony Rodio, Chief Operating Officer for SupportSoft. "The OESIS Framework extends our software's ability to automatically detect and manage security applications on the end-user's system, enabling our support.com Solutions Engineers and our enterprise customers to resolve end-user issues in the most efficient manner."
"As the leader in application management technologies, we recognize the importance of establishing interoperability between security applications and industry leading products," said Benny Czarny, president and CEO of OPSWAT, Inc. "Security application vendors who want their application to be supported in OESIS Framework should enroll in the OESISOK certification program."
End-users and Technology vendors can check the certification and interoperability status of their security applications at the OESISOK web site: [ http://www.oesisok.com ].
About SupportSoft
SupportSoft (NASDAQ:SPRT) provides software and services that make technology work. The Company's solutions reduce technology support costs, improve customer satisfaction and enable new revenue streams for companies reaching 50 million users worldwide. The Company also provides Instant Technology Relief® to consumers and small businesses through a series of channel partners and [ www.support.com ]. For more information about the Company and its enterprise offerings, visit [ www.supportsoft.com ]. For Instant Technology Relief from consumer and small business technology problems, visit [ www.support.com ].
About OPSWAT
Founded in 2002, OPSWAT is the world leader in development tools and data services that power solutions managing security features of endpoint applications. The company OPSWAT, Inc. also founded OESISOK™, an open industry-wide certification program that verifies the interoperability of endpoint security applications with products from market-leading technology vendors. OPSWAT is headquartered in San Francisco, California, with an additional office in Herzliya, Israel.
