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Omniture: Omniture Announces Customers.Omniture.com


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Published in Science and Technology on Thursday, July 23rd 2009 at 5:22 GMT, Last Modified on 2009-07-23 05:22:08 by Market Wire   Print publication without navigation


OREM, UT--(Marketwire - July 23, 2009) - [ Omniture ], Inc. (NASDAQ: [ OMTR ]), a leading provider of [ online business optimization software ], today announced the availability of customers.omniture.com, a system for all Omniture customers and partners that provides unprecedented real-time insight into the service performance of their Omniture environment and a one-stop system for managing quality assurance, operations and support issues. The development of customers.omniture.com supports Omniture's commitment to provide up-to-date, transparent communications with customers and provide them with proactive capabilities to help them more efficiently manage their Omniture environment. Omniture has been delivering world-class uptime for years, confirmed by industry leading third parties, and is now taking performance to the next level by providing customers more communication and self-service management tools.

Customers.omniture.com will be rolled out in phases, with functionality to include:

  • System status dashboard
  • Maintenance release schedules
  • Product advisory notices
  • Product release information
  • Reported incident status (i.e. such as resolution status)
  • Client support feedback message board
  • Searchable knowledge base and white papers
  • Direct connection to Omniture customer communities and discussion groups

"We are committed to faster and more transparent communication with our more than 5,000 customers around the world and delivering highly secure and reliable system performance," said Josh James, CEO and co-founder of Omniture. "Our customers rely on Omniture solutions to optimize some of the most important aspects of their business and performance tracking is part of our effort to help them clearly manage the status of support issues and system performance. Customers.omniture.com will become a central tool for customers and partners to ensure greater success in deploying the Omniture Online Marketing Suite to accomplish their key business requirements."

Customers.Omniture.com is free for all Omniture customers and will be available during the Fall of 2009.

About Omniture
Omniture, Inc. is a leading provider of online business optimization software, enabling customers to manage and enhance online, offline and multi-channel business initiatives. Omniture's software, which it hosts and delivers to its customers as an on-demand subscription service and on-premise solution, enables customers to capture, store and analyze information generated by their Web sites and other sources and to gain critical business insights into the performance and efficiency of marketing and sales initiatives and other business processes. In addition, Omniture offers a range of professional services that complement its online services, including implementation, best practices, consulting, customer support and user training through Omniture Education. Omniture's more than 5,000 customers include eBay, AOL, Wal-Mart, Gannett, Microsoft, Neiman Marcus, Oracle, Sony and HP. [ www.omniture.com ]

Copyright (c) 2009 Omniture, Inc. All rights reserved. Omniture and SiteCatalyst are registered trademarks of Omniture, Inc. in the United States, Japan, Canada and the European Community. Omniture, Inc. owns other registered and unregistered trademarks throughout the world. Other names used herein may be trademarks of their respective owners.

Note on Forward-looking Statements
Management believes that certain statements in this release may constitute "forward-looking statements" within the meaning of Section 21E of the Securities Exchange Act of 1934 and Section 27A of the Securities Act of 1933, including, but not limited to, statements regarding the abilities and expected benefits of our services to customers. These statements are based on current expectations and assumptions regarding future events and business performance and involve certain risks and uncertainties that could cause actual results to differ materially, including but not limited to, risks described in Omniture's quarterly report on Form 10-Q for the period ended March 31, 2009, and from time to time in other reports filed by Omniture with the U.S. Securities and Exchange Commission. These reports are available on the Investor Relations section of our web site at [ http://www.omtr.com ]. Omniture undertakes no duty to update any forward-looking statement to conform the statement to actual results or changes in the company's expectations.


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